County annual report · FIPS 54035
2020 Jackson County, WV Power Outage Report
In 2020, customers in Jackson County, WV went without power for an average of 15.0 hours, a total of 253K customer-hours (West Virginia average 11.4 hours). That ranks 19th worst of 55 West Virginia counties and 560th of 3,019 nationally.
Compared with WV, the US and 2019
Coverage line is EAGLE-I's share of West Virginia customers tracked each year.
Biggest outages in Jackson County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 23, 2020 17:30 | April 24, 2020 00:45 | 7h 15m | 6,829 | 11K |
| 2 | January 11, 2020 21:30 | January 14, 2020 01:15 | 2d 3h | 4,321 | 33K |
| 3 | April 13, 2020 05:45 | April 14, 2020 23:30 | 1d 17h | 2,537 | 36K |
| 4 | February 10, 2020 15:30 | February 10, 2020 18:15 | 2h 45m | 2,298 | 2,304 |
| 5 | June 2, 2020 20:30 | June 2, 2020 21:15 | 45m | 1,692 | 1,269 |
| 6 | April 17, 2020 20:00 | April 19, 2020 00:30 | 1d 4h | 1,683 | 3,741 |
| 7 | September 2, 2020 22:00 | September 3, 2020 19:45 | 21h 45m | 1,663 | 6,867 |
| 8 | August 6, 2020 11:45 | August 6, 2020 15:15 | 3h 30m | 1,485 | 2,214 |
| 9 | May 29, 2020 02:00 | May 29, 2020 19:45 | 17h 45m | 1,375 | 6,229 |
| 10 | November 17, 2020 08:30 | November 17, 2020 21:15 | 12h 45m | 1,304 | 2,616 |
Outage episodes by size in 2020: 74 reached 100+ customers, 13 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2020 | 10.1 hrs | 2.26 | 7.7 hrs | 2.01 |
| Monongahela Power Co | 2020 | 8.5 hrs | 2.51 | 6.8 hrs | 2.18 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 100% of West Virginia's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,850 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, WV annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/west-virginia/jackson-county