County annual report · FIPS 54035
2025 Jackson County, WV Power Outage Report
In 2025, customers in Jackson County, WV went without power for an average of 10.8 hours, a total of 181K customer-hours (West Virginia average 18.3 hours). That ranks 46th worst of 55 West Virginia counties and 743rd of 3,000 nationally.
Compared with WV, the US and 2024
Coverage line is EAGLE-I's share of West Virginia customers tracked each year.
Biggest outages in Jackson County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 31, 2025 13:15 | July 31, 2025 20:15 | 7h | 3,614 | 2,373 |
| 2 | February 6, 2025 02:00 | February 6, 2025 18:45 | 16h 45m | 2,509 | 14K |
| 3 | April 30, 2025 01:30 | April 30, 2025 17:00 | 15h 30m | 1,837 | 10K |
| 4 | December 19, 2025 06:30 | December 21, 2025 18:00 | 2d 11h | 1,803 | 12K |
| 5 | January 22, 2025 11:30 | January 22, 2025 19:45 | 8h 15m | 1,720 | 4,536 |
| 6 | May 30, 2025 17:00 | June 1, 2025 00:15 | 1d 7h | 1,465 | 10K |
| 7 | April 14, 2025 22:15 | April 16, 2025 02:45 | 1d 4h | 1,301 | 16K |
| 8 | May 6, 2025 11:45 | May 6, 2025 18:15 | 6h 30m | 1,104 | 5,791 |
| 9 | May 1, 2025 23:45 | May 2, 2025 21:00 | 21h 15m | 918 | 5,211 |
| 10 | November 9, 2025 17:45 | November 9, 2025 20:15 | 2h 30m | 911 | 294 |
Outage episodes by size in 2025: 68 reached 100+ customers, 8 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
| Monongahela Power Co | 2024 | 14.2 hrs | 2.87 | 7.7 hrs | 2.34 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of West Virginia's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,850 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, WV annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/west-virginia/jackson-county