County annual report · FIPS 12031
2024 Duval County, FL Power Outage Report
In 2024, customers in Duval County, FL went without power for an average of 7.4 hours, a total of 3.6M customer-hours (Florida average 24.6 hours). That ranks 52nd worst of 67 Florida counties and 1192nd of 2,990 nationally.
Compared with FL, the US and 2023
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Duval County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 13:45 | October 2, 2024 01:00 | 5d 11h | 133,729 | 2.4M |
| 2 | October 9, 2024 20:30 | January 1, 2025 00:00 | 83d 3h | 22,653 | 187K |
| 3 | May 10, 2024 12:30 | May 12, 2024 22:30 | 2d 10h | 14,414 | 102K |
| 4 | August 5, 2024 04:00 | August 8, 2024 08:15 | 3d 4h | 13,080 | 116K |
| 5 | August 8, 2024 10:45 | August 9, 2024 05:15 | 18h 30m | 10,407 | 7,069 |
| 6 | June 6, 2024 15:30 | June 6, 2024 15:45 | 15m | 10,326 | 2,582 |
| 7 | June 28, 2024 11:45 | June 29, 2024 07:45 | 20h | 10,268 | 35K |
| 8 | March 28, 2024 08:30 | March 28, 2024 22:45 | 14h 15m | 9,694 | 14K |
| 9 | June 22, 2024 22:30 | June 23, 2024 09:45 | 11h 15m | 7,846 | 16K |
| 10 | August 22, 2024 11:30 | August 22, 2024 20:00 | 8h 30m | 7,435 | 7,221 |
Outage episodes by size in 2024: 242 reached 100+ customers, 134 reached 1,000+ customers, 7 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Duval County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2024 | 11.7 hrs | 1.04 | 46 min | 0.44 |
| Clay Electric Cooperative, Inc - (FL) | 2024 | 35.7 hrs | 5.30 | 2.9 hrs | 2.80 |
| Beaches Energy Services | 2024 | 50 min | 0.66 | - | - |
| JEA | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 483,034 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Duval County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Duval County, FL annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/florida/duval-county