County annual report · FIPS 12031
2025 Duval County, FL Power Outage Report
In 2025, customers in Duval County, FL went without power for an average of 1.7 hours, a total of 833K customer-hours (Florida average 2.1 hours). That ranks 42nd worst of 67 Florida counties and 2534th of 3,000 nationally.
Compared with FL, the US and 2024
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Duval County, 2025
The 2 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 20, 2025 23:30 | January 1, 2026 00:00 | 286d | 23,064 | 714K |
| 2 | January 1, 2025 00:00 | March 20, 2025 20:30 | 78d 20h | 10,904 | 119K |
Outage episodes by size in 2025: 2 reached 100+ customers, 2 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Duval County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2024 | 11.7 hrs | 1.04 | 46 min | 0.44 |
| Clay Electric Cooperative, Inc - (FL) | 2024 | 35.7 hrs | 5.30 | 2.9 hrs | 2.80 |
| Beaches Energy Services | 2024 | 50 min | 0.66 | - | - |
| JEA | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 483,034 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Duval County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Duval County, FL annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/florida/duval-county