County annual report · FIPS 12031
2017 Duval County, FL Power Outage Report
In 2017, customers in Duval County, FL went without power for an average of 31.4 hours, a total of 15.2M customer-hours (Florida average 49.3 hours). That ranks 45th worst of 67 Florida counties and 165th of 2,786 nationally.
Compared with FL, the US and 2016
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Duval County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 9, 2017 14:00 | September 26, 2017 10:00 | 16d 20h | 528,830 | 13.9M |
| 2 | November 17, 2017 18:00 | November 17, 2017 22:45 | 4h 45m | 19,061 | 4,789 |
| 3 | November 5, 2017 05:15 | November 5, 2017 15:15 | 10h | 18,340 | 58K |
| 4 | May 4, 2017 19:15 | May 6, 2017 02:00 | 1d 6h | 14,314 | 38K |
| 5 | June 13, 2017 10:00 | June 16, 2017 10:00 | 3d | 13,351 | 39K |
| 6 | August 31, 2017 19:45 | September 2, 2017 20:30 | 2d | 10,960 | 21K |
| 7 | May 30, 2017 22:45 | June 2, 2017 07:45 | 2d 9h | 10,620 | 28K |
| 8 | May 2, 2017 10:00 | May 2, 2017 20:00 | 10h | 9,547 | 4,665 |
| 9 | November 4, 2017 21:45 | November 5, 2017 03:45 | 6h | 9,513 | 5,535 |
| 10 | October 27, 2017 09:30 | October 28, 2017 16:15 | 1d 6h | 9,173 | 75K |
Outage episodes by size in 2017: 304 reached 100+ customers, 160 reached 1,000+ customers, 7 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Duval County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2017 | 66.0 hrs | 2.00 | 59 min | 0.69 |
| Clay Electric Cooperative, Inc - (FL) | 2017 | 7.3 hrs | 3.52 | 3.3 hrs | 3.24 |
| Beaches Energy Services | 2017 | 23 min | 0.33 | - | - |
| JEA | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 483,034 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Duval County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Duval County, FL annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/florida/duval-county