County annual report · FIPS 12031
2020 Duval County, FL Power Outage Report
In 2020, customers in Duval County, FL went without power for an average of 1.4 hours, a total of 685K customer-hours (Florida average 3.6 hours). That ranks 61st worst of 67 Florida counties and 2487th of 3,019 nationally.
Compared with FL, the US and 2019
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Duval County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | November 1, 2020 23:45 | November 2, 2020 00:00 | 15m | 12,348 | 3,087 |
| 2 | February 24, 2020 16:15 | February 24, 2020 20:15 | 4h | 11,119 | 3,498 |
| 3 | April 21, 2020 11:30 | April 21, 2020 22:45 | 11h 15m | 10,904 | 5,561 |
| 4 | February 6, 2020 13:45 | February 8, 2020 17:45 | 2d 4h | 9,802 | 69K |
| 5 | February 9, 2020 00:00 | February 9, 2020 16:45 | 16h 45m | 8,863 | 22K |
| 6 | December 24, 2020 17:45 | December 26, 2020 07:00 | 1d 13h | 7,794 | 34K |
| 7 | February 13, 2020 18:15 | February 14, 2020 19:15 | 1d 1h | 7,348 | 5,654 |
| 8 | February 25, 2020 14:45 | February 26, 2020 07:30 | 16h 45m | 7,329 | 13K |
| 9 | February 3, 2020 14:15 | February 3, 2020 15:15 | 1h | 7,297 | 1,826 |
| 10 | August 10, 2020 21:00 | August 13, 2020 10:45 | 2d 13h | 7,177 | 37K |
Outage episodes by size in 2020: 299 reached 100+ customers, 120 reached 1,000+ customers, 3 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Duval County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2020 | 70 min | 0.75 | 49 min | 0.59 |
| Clay Electric Cooperative, Inc - (FL) | 2020 | 11.4 hrs | 4.76 | 4.4 hrs | 3.25 |
| Beaches Energy Services | 2020 | 32 min | 0.73 | - | - |
| JEA | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 483,034 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Duval County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Duval County, FL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/florida/duval-county