County annual report · FIPS 12031
2019 Duval County, FL Power Outage Report
In 2019, customers in Duval County, FL went without power for an average of 1.1 hours, a total of 517K customer-hours (Florida average 1.9 hours). That ranks 62nd worst of 67 Florida counties and 2462nd of 2,945 nationally.
Compared with FL, the US and 2018
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Duval County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 2, 2019 11:45 | August 3, 2019 12:45 | 1d 1h | 44,021 | 31K |
| 2 | November 22, 2019 15:00 | November 22, 2019 20:00 | 5h | 10,245 | 2,684 |
| 3 | May 28, 2019 16:30 | May 30, 2019 02:45 | 1d 10h | 9,233 | 23K |
| 4 | April 18, 2019 20:30 | April 20, 2019 12:00 | 1d 15h | 9,046 | 25K |
| 5 | December 2, 2019 13:15 | December 2, 2019 23:45 | 10h 30m | 8,160 | 3,721 |
| 6 | November 14, 2019 01:30 | November 14, 2019 02:15 | 45m | 8,152 | 4,778 |
| 7 | April 25, 2019 11:30 | April 25, 2019 12:00 | 30m | 7,202 | 3,601 |
| 8 | July 3, 2019 14:00 | July 5, 2019 11:15 | 1d 21h | 6,755 | 19K |
| 9 | August 8, 2019 16:00 | August 9, 2019 09:45 | 17h 45m | 5,459 | 11K |
| 10 | September 11, 2019 10:45 | September 12, 2019 10:30 | 23h 45m | 5,051 | 11K |
Outage episodes by size in 2019: 293 reached 100+ customers, 108 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Duval County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2018 | 60 min | 0.71 | 55 min | 0.65 |
| Clay Electric Cooperative, Inc - (FL) | 2018 | 4.0 hrs | 2.22 | 2.1 hrs | 1.95 |
| Beaches Energy Services | 2018 | 44 min | 0.80 | - | - |
| JEA | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 483,034 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Duval County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Duval County, FL annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/florida/duval-county