County annual report · FIPS 12127
2021 Volusia County, FL Power Outage Report
In 2021, customers in Volusia County, FL went without power for an average of 2.3 hours, a total of 466K customer-hours (Florida average 1.9 hours). That ranks 30th worst of 67 Florida counties and 2090th of 2,974 nationally.
Compared with FL, the US and 2020
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Volusia County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 23, 2021 10:30 | April 24, 2021 00:45 | 14h 15m | 9,961 | 3,288 |
| 2 | February 10, 2021 23:45 | February 11, 2021 03:45 | 4h | 5,795 | 6,330 |
| 3 | May 10, 2021 11:45 | May 14, 2021 07:30 | 3d 19h | 5,527 | 11K |
| 4 | July 9, 2021 12:30 | July 12, 2021 04:00 | 2d 15h | 4,179 | 17K |
| 5 | November 5, 2021 05:30 | November 7, 2021 19:45 | 2d 14h | 3,966 | 30K |
| 6 | July 27, 2021 12:00 | July 30, 2021 07:30 | 2d 19h | 3,829 | 6,900 |
| 7 | July 31, 2021 15:30 | August 3, 2021 03:15 | 2d 11h | 3,810 | 13K |
| 8 | April 9, 2021 10:15 | April 13, 2021 00:30 | 3d 14h | 3,421 | 15K |
| 9 | July 22, 2021 12:15 | July 23, 2021 11:15 | 23h | 3,353 | 4,050 |
| 10 | March 31, 2021 08:15 | April 1, 2021 04:45 | 20h 30m | 3,195 | 8,849 |
Outage episodes by size in 2021: 220 reached 100+ customers, 69 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Volusia County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2021 | 55 min | 0.58 | 45 min | 0.51 |
| Duke Energy Florida, LLC | 2021 | 1.6 hrs | 1.04 | 90 min | 1.00 |
| Clay Electric Cooperative, Inc - (FL) | 2021 | 3.3 hrs | 2.92 | 3.3 hrs | 2.92 |
| Duke Energy | - | - | - | - | - |
| New Smyrna Beach City of | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of Florida's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 198,922 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Volusia County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Volusia County, FL annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/florida/volusia-county