County annual report · FIPS 12127
2017 Volusia County, FL Power Outage Report
In 2017, customers in Volusia County, FL went without power for an average of 91.8 hours, a total of 18.3M customer-hours (Florida average 49.3 hours). That ranks 6th worst of 67 Florida counties and 17th of 2,786 nationally.
Compared with FL, the US and 2016
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Volusia County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 8, 2017 20:00 | September 23, 2017 01:30 | 14d 5h | 318,854 | 17.8M |
| 2 | September 24, 2017 16:30 | November 1, 2017 04:00 | 37d 11h | 29,023 | 128K |
| 3 | June 5, 2017 02:00 | June 5, 2017 03:45 | 1h 45m | 6,058 | 4,080 |
| 4 | June 9, 2017 09:45 | June 10, 2017 01:15 | 15h 30m | 5,535 | 2,343 |
| 5 | June 6, 2017 12:00 | June 8, 2017 23:00 | 2d 11h | 4,235 | 13K |
| 6 | June 1, 2017 11:30 | June 2, 2017 04:00 | 16h 30m | 4,043 | 2,729 |
| 7 | November 23, 2017 04:30 | November 25, 2017 04:00 | 1d 23h | 3,937 | 7,349 |
| 8 | December 3, 2017 12:00 | December 3, 2017 17:30 | 5h 30m | 3,592 | 2,914 |
| 9 | May 22, 2017 09:15 | May 23, 2017 10:15 | 1d 1h | 2,963 | 4,689 |
| 10 | July 17, 2017 12:00 | July 21, 2017 07:00 | 3d 19h | 2,956 | 10K |
Outage episodes by size in 2017: 171 reached 100+ customers, 66 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Volusia County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2017 | 66.0 hrs | 2.00 | 59 min | 0.69 |
| Duke Energy Florida, LLC | 2017 | 1.7 hrs | 1.31 | 1.6 hrs | 1.25 |
| Clay Electric Cooperative, Inc - (FL) | 2017 | 7.3 hrs | 3.52 | 3.3 hrs | 3.24 |
| Duke Energy | - | - | - | - | - |
| New Smyrna Beach City of | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 198,922 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Volusia County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Volusia County, FL annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/florida/volusia-county