County annual report · FIPS 12127
2020 Volusia County, FL Power Outage Report
In 2020, customers in Volusia County, FL went without power for an average of 3.1 hours, a total of 612K customer-hours (Florida average 3.6 hours). That ranks 37th worst of 67 Florida counties and 1849th of 3,019 nationally.
Compared with FL, the US and 2019
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Volusia County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 18, 2020 03:30 | August 22, 2020 09:30 | 4d 6h | 11,878 | 105K |
| 2 | August 9, 2020 10:30 | August 11, 2020 09:30 | 1d 23h | 5,949 | 25K |
| 3 | November 9, 2020 06:30 | November 13, 2020 04:00 | 3d 21h | 5,946 | 25K |
| 4 | July 4, 2020 11:45 | July 7, 2020 04:45 | 2d 17h | 5,665 | 27K |
| 5 | July 27, 2020 12:00 | July 28, 2020 09:00 | 21h | 4,801 | 6,582 |
| 6 | June 28, 2020 11:45 | July 3, 2020 09:30 | 4d 21h | 4,404 | 19K |
| 7 | September 19, 2020 05:00 | September 23, 2020 04:45 | 3d 23h | 4,298 | 18K |
| 8 | April 25, 2020 10:15 | April 26, 2020 03:15 | 17h | 4,205 | 2,188 |
| 9 | September 15, 2020 07:45 | September 16, 2020 06:45 | 23h | 3,813 | 3,299 |
| 10 | July 10, 2020 11:45 | July 12, 2020 08:15 | 1d 20h | 3,666 | 3,294 |
Outage episodes by size in 2020: 201 reached 100+ customers, 74 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Volusia County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2020 | 70 min | 0.75 | 49 min | 0.59 |
| Duke Energy Florida, LLC | 2020 | 2.1 hrs | 1.27 | 1.6 hrs | 1.16 |
| Clay Electric Cooperative, Inc - (FL) | 2020 | 11.4 hrs | 4.76 | 4.4 hrs | 3.25 |
| Duke Energy | - | - | - | - | - |
| New Smyrna Beach City of | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 198,922 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Volusia County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Volusia County, FL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/florida/volusia-county