County annual report · FIPS 12127
2023 Volusia County, FL Power Outage Report
In 2023, customers in Volusia County, FL went without power for an average of 2.7 hours, a total of 544K customer-hours (Florida average 3.4 hours). That ranks 41st worst of 67 Florida counties and 2040th of 2,977 nationally.
Compared with FL, the US and 2022
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Volusia County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 18, 2023 13:30 | January 19, 2023 02:15 | 12h 45m | 11,666 | 4,270 |
| 2 | June 18, 2023 12:15 | June 22, 2023 07:00 | 3d 18h | 5,013 | 31K |
| 3 | June 22, 2023 11:15 | June 25, 2023 06:30 | 2d 19h | 4,401 | 17K |
| 4 | March 31, 2023 06:30 | April 1, 2023 22:15 | 1d 15h | 4,084 | 6,324 |
| 5 | October 16, 2023 11:30 | October 19, 2023 00:30 | 2d 13h | 4,021 | 2,932 |
| 6 | January 7, 2023 12:30 | January 7, 2023 21:00 | 8h 30m | 4,017 | 1,034 |
| 7 | September 25, 2023 11:15 | September 26, 2023 21:45 | 1d 10h | 3,610 | 6,617 |
| 8 | July 10, 2023 11:45 | July 11, 2023 08:15 | 20h 30m | 3,572 | 2,200 |
| 9 | April 3, 2023 12:15 | April 4, 2023 03:45 | 15h 30m | 3,495 | 2,630 |
| 10 | January 16, 2023 04:15 | January 17, 2023 08:30 | 1d 4h | 3,457 | 1,495 |
Outage episodes by size in 2023: 147 reached 100+ customers, 65 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Volusia County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2023 | 78 min | 0.64 | 50 min | 0.51 |
| Duke Energy Florida, LLC | 2023 | 3.0 hrs | 1.08 | 84 min | 0.96 |
| Clay Electric Cooperative, Inc - (FL) | 2023 | 11.6 hrs | 3.33 | 3.9 hrs | 2.79 |
| New Smyrna Beach City of | 2023 | 66 min | 0.97 | 66 min | 0.97 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Florida's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 198,922 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Volusia County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Volusia County, FL annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/florida/volusia-county