County annual report · FIPS 12127
2019 Volusia County, FL Power Outage Report
In 2019, customers in Volusia County, FL went without power for an average of 2.3 hours, a total of 451K customer-hours (Florida average 1.9 hours). That ranks 34th worst of 67 Florida counties and 1933rd of 2,945 nationally.
Compared with FL, the US and 2018
Coverage line is EAGLE-I's share of Florida customers tracked each year.
Biggest outages in Volusia County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 19, 2019 10:15 | April 21, 2019 08:30 | 1d 22h | 9,391 | 8,593 |
| 2 | September 13, 2019 11:45 | September 15, 2019 09:30 | 1d 21h | 9,119 | 9,518 |
| 3 | May 4, 2019 09:15 | May 6, 2019 03:45 | 1d 18h | 7,139 | 27K |
| 4 | January 23, 2019 13:45 | January 25, 2019 03:45 | 1d 14h | 6,964 | 8,157 |
| 5 | September 15, 2019 12:45 | September 16, 2019 22:30 | 1d 9h | 6,719 | 4,604 |
| 6 | June 23, 2019 14:15 | June 26, 2019 10:45 | 2d 20h | 5,771 | 12K |
| 7 | September 3, 2019 08:15 | September 6, 2019 05:45 | 2d 21h | 5,540 | 46K |
| 8 | July 8, 2019 07:30 | July 10, 2019 01:45 | 1d 18h | 5,034 | 5,218 |
| 9 | July 30, 2019 05:30 | July 31, 2019 00:45 | 19h 15m | 4,624 | 1,609 |
| 10 | June 6, 2019 05:45 | June 10, 2019 07:30 | 4d 1h | 4,423 | 13K |
Outage episodes by size in 2019: 174 reached 100+ customers, 65 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Volusia County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Florida Power & Light Co | 2018 | 60 min | 0.71 | 55 min | 0.65 |
| Duke Energy Florida, LLC | 2018 | 3.8 hrs | 1.38 | 1.9 hrs | 1.20 |
| Clay Electric Cooperative, Inc - (FL) | 2018 | 4.0 hrs | 2.22 | 2.1 hrs | 1.95 |
| Duke Energy | - | - | - | - | - |
| New Smyrna Beach City of | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Florida's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 198,922 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Volusia County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Volusia County, FL annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/florida/volusia-county