County annual report · FIPS 37171
2018 Surry County, NC Power Outage Report
In 2018, customers in Surry County, NC went without power for an average of 25.2 hours, a total of 273K customer-hours (North Carolina average 55.2 hours). That ranks 53rd worst of 94 North Carolina counties and 222nd of 2,798 nationally.
Compared with NC, the US and 2017
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Surry County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 2, 2018 03:15 | March 4, 2018 17:15 | 2d 14h | 5,454 | 97K |
| 2 | March 24, 2018 23:00 | March 26, 2018 08:45 | 1d 9h | 3,997 | 41K |
| 3 | December 9, 2018 09:30 | December 11, 2018 02:45 | 1d 17h | 2,156 | 30K |
| 4 | February 4, 2018 17:15 | February 5, 2018 08:45 | 15h 30m | 2,081 | 16K |
| 5 | June 1, 2018 20:45 | June 2, 2018 06:45 | 10h | 2,059 | 5,004 |
| 6 | December 21, 2018 23:15 | December 22, 2018 11:30 | 12h 15m | 1,809 | 19K |
| 7 | November 17, 2018 07:30 | November 17, 2018 11:15 | 3h 45m | 1,524 | 5,518 |
| 8 | August 10, 2018 12:15 | August 10, 2018 17:45 | 5h 30m | 1,459 | 3,651 |
| 9 | October 15, 2018 13:00 | October 15, 2018 17:30 | 4h 30m | 1,153 | 1,056 |
| 10 | July 31, 2018 03:00 | July 31, 2018 23:15 | 20h 15m | 982 | 3,439 |
Outage episodes by size in 2018: 49 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Surry County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Surry-Yadkin Elec Member Corp | 2018 | 8.0 hrs | 1.89 | 2.5 hrs | 1.05 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 10,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Surry County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Surry County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/surry-county