County annual report · FIPS 37171
2016 Surry County, NC Power Outage Report
In 2016, customers in Surry County, NC went without power for an average of 10.3 hours, a total of 111K customer-hours (North Carolina average 30.5 hours). That ranks 61st worst of 93 North Carolina counties and 335th of 2,391 nationally.
Compared with NC, the US and 2015
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Surry County, 2016
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 24, 2016 18:15 | February 27, 2016 04:00 | 2d 9h | 1,783 | 8,117 |
| 2 | August 3, 2016 19:30 | August 4, 2016 23:00 | 1d 3h | 1,772 | 8,579 |
| 3 | April 5, 2016 10:00 | April 5, 2016 12:00 | 2h | 1,507 | 1,591 |
| 4 | December 7, 2016 17:15 | December 7, 2016 20:30 | 3h 15m | 1,391 | 1,886 |
| 5 | September 29, 2016 19:15 | September 30, 2016 07:00 | 11h 45m | 1,348 | 757 |
| 6 | February 3, 2016 16:30 | February 3, 2016 18:45 | 2h 15m | 1,344 | 1,010 |
| 7 | October 1, 2016 05:00 | October 1, 2016 07:30 | 2h 30m | 1,342 | 3,355 |
| 8 | February 29, 2016 14:30 | February 29, 2016 21:30 | 7h | 1,227 | 6,360 |
| 9 | November 20, 2016 15:30 | November 20, 2016 20:15 | 4h 45m | 1,222 | 313 |
| 10 | March 19, 2016 14:15 | March 19, 2016 17:00 | 2h 45m | 1,155 | 582 |
Outage episodes by size in 2016: 58 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Surry County reported on EIA Form 861 for 2016, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2016 | 5.2 hrs | 1.34 | 2.8 hrs | 1.08 |
| Surry-Yadkin Elec Member Corp | 2016 | 8.8 hrs | 2.25 | 2.2 hrs | 1.14 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2016; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 10,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Surry County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Surry County, NC annual power outage report, 2016, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2016/north-carolina/surry-county