massoutage

County annual report · FIPS 37171

2022 Surry County, NC Power Outage Report

In 2022, customers in Surry County, NC went without power for an average of 16.6 hours, a total of 181K customer-hours (North Carolina average 21.3 hours). That ranks 39th worst of 94 North Carolina counties and 404th of 2,976 nationally.

Summary data CSVJSON
Avg hrs / customer
16.6
10,853 customers
Customer-hours out
181K
Peak customers out
4,216
Outages ≥1,000 out
18
0 of 10,000+ · 803 total
Longest outage
3d 1h
began November 25, 2022
Rank in state
39th/94
404th of 2,976 US

Compared with NC, the US and 2021

Surry County, NC average hours without power per customer compared with state and national averages, 2022Surry County 16.6 hours, North Carolina average 21.3 hours, US average 8.3 hours, Surry County, 2021 8.4 hoursSurry CountySurry County16.6hNorth Carolina averageNorth Carolina avera…21.3hUS averageUS average8.3hSurry County, 2021Surry County, 20218.4h
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Average hours without power per customer in 2022; last bar is this county in 2021.

Month by month

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Surry County, NC customer-hours without power by month, 2022Jan 23K, Feb 4,986, Mar 19K, Apr 1,597, May 12K, Jun 8,252, Jul 35K, Aug 12K, Sep 4,166, Oct 16K, Nov 1,343, Dec 43K020k40k60k23KJan4,986Feb19KMar1,597Apr12KMay8,252Jun35KJul12KAug4,166Sep16KOct1,343Nov43KDec
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Customer-hours; December was the worst month.

Surry County year over year

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Surry County, NC: average hours without power per customer by year2015: 5.6h; 2016: 10.3h; 2017: 10.1h; 2018: 25.2h, coverage 82%; 2019: 13.5h, coverage 90%; 2020: 11.0h, coverage 91%; 2021: 8.4h, coverage 92%; 2022: 16.6h, coverage 92%; 2023: 26.2h; 2024: 69.9h; 2025: 13.5h0204060800%50%100%5.6h201510.3h201610.1h201725.2h201813.5h201911.0h20208.4h202116.6h202226.2h202369.9h202413.5h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Surry County, 2022

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1December 23, 2022 09:45December 25, 2022 15:452d 6h4,21638K
2January 16, 2022 16:45January 18, 2022 02:001d 9h3,42119K
3July 25, 2022 13:15July 26, 2022 02:1513h2,5962,208
4March 12, 2022 09:45March 13, 2022 06:4521h2,16117K
5December 31, 2022 16:15January 1, 2023 00:007h 45m2,0382,562
6January 30, 2022 06:15January 30, 2022 10:454h 30m1,7192,042
7May 6, 2022 21:15May 7, 2022 14:4517h 30m1,6894,896
8July 26, 2022 07:45July 26, 2022 16:459h1,35511K
9May 7, 2022 23:45May 8, 2022 07:157h 30m1,3533,671
10August 19, 2022 06:00August 19, 2022 12:156h 15m1,2852,110

Outage episodes by size in 2022: 71 reached 100+ customers, 18 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Surry County reported on EIA Form 861 for 2022, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC20227.1 hrs1.933.1 hrs1.35
Surry-Yadkin Elec Member Corp20229.8 hrs2.502.7 hrs1.34
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2022; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 10,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Surry County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Surry County, NC annual power outage report, 2022, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2022/north-carolina/surry-county

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