County annual report · FIPS 51091
2024 Highland County, VA Power Outage Report
In 2024, customers in Highland County, VA went without power for an average of 39.1 hours, a total of 54K customer-hours (Virginia average 8.4 hours). That ranks 22nd worst of 130 Virginia counties and 248th of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Highland County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 26, 2024 22:45 | June 27, 2024 07:30 | 8h 45m | 2,009 | 9,613 |
| 2 | March 11, 2024 01:30 | March 11, 2024 16:30 | 15h | 1,688 | 11K |
| 3 | October 25, 2024 15:45 | October 25, 2024 19:15 | 3h 30m | 1,544 | 2,474 |
| 4 | June 24, 2024 16:45 | June 24, 2024 20:45 | 4h | 823 | 2,463 |
| 5 | August 20, 2024 23:00 | August 21, 2024 09:30 | 10h 30m | 811 | 3,279 |
| 6 | December 16, 2024 18:30 | December 16, 2024 23:15 | 4h 45m | 613 | 1,263 |
| 7 | August 21, 2024 12:30 | August 21, 2024 13:45 | 1h 15m | 584 | 573 |
| 8 | September 27, 2024 10:45 | September 29, 2024 15:45 | 2d 5h | 525 | 4,564 |
| 9 | March 20, 2024 15:00 | March 21, 2024 01:00 | 10h | 426 | 1,822 |
| 10 | February 12, 2024 21:00 | February 13, 2024 03:00 | 6h | 343 | 1,787 |
Outage episodes by size in 2024: 34 reached 100+ customers, 3 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Highland County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Shenandoah Valley Elec Coop | 2024 | 8.0 hrs | 2.95 | 3.8 hrs | 2.32 |
| BARC Electric Coop Inc | 2018 | 20.5 hrs | 4.55 | 5.9 hrs | 2.55 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 1,392 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Highland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Highland County, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/highland-county