County annual report · FIPS 51091
2020 Highland County, VA Power Outage Report
In 2020, customers in Highland County, VA went without power for an average of 23.4 hours, a total of 33K customer-hours (Virginia average 6.1 hours). That ranks 16th worst of 129 Virginia counties and 368th of 3,019 nationally.
Compared with VA, the US and 2019
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Highland County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 22, 2020 12:45 | July 22, 2020 17:00 | 4h 15m | 1,653 | 896 |
| 2 | September 22, 2020 15:15 | September 22, 2020 15:30 | 15m | 1,376 | 344 |
| 3 | September 15, 2020 17:45 | September 15, 2020 19:00 | 1h 15m | 1,105 | 316 |
| 4 | September 16, 2020 13:15 | September 16, 2020 17:30 | 4h 15m | 876 | 2,384 |
| 5 | June 18, 2020 14:30 | June 19, 2020 00:45 | 10h 15m | 803 | 3,969 |
| 6 | April 8, 2020 09:30 | April 9, 2020 00:45 | 15h 15m | 652 | 3,259 |
| 7 | February 3, 2020 07:30 | February 3, 2020 20:15 | 12h 45m | 571 | 4,861 |
| 8 | December 10, 2020 00:30 | December 10, 2020 08:15 | 7h 45m | 341 | 619 |
| 9 | August 6, 2020 19:15 | August 7, 2020 02:00 | 6h 45m | 333 | 1,030 |
| 10 | November 2, 2020 02:15 | November 2, 2020 03:15 | 1h | 332 | 332 |
Outage episodes by size in 2020: 36 reached 100+ customers, 3 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Highland County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Shenandoah Valley Elec Coop | 2020 | 2.7 hrs | 1.41 | 2.7 hrs | 1.41 |
| BARC Electric Coop Inc | 2018 | 20.5 hrs | 4.55 | 5.9 hrs | 2.55 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 1,392 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Highland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Highland County, VA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/virginia/highland-county