County annual report · FIPS 51091
2021 Highland County, VA Power Outage Report
In 2021, customers in Highland County, VA went without power for an average of 20.5 hours, a total of 28K customer-hours (Virginia average 8.7 hours). That ranks 27th worst of 130 Virginia counties and 423rd of 2,974 nationally.
Compared with VA, the US and 2020
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Highland County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 22, 2021 17:45 | September 23, 2021 12:15 | 18h 30m | 931 | 6,361 |
| 2 | February 16, 2021 02:00 | February 16, 2021 03:30 | 1h 30m | 335 | 392 |
| 3 | March 19, 2021 21:45 | March 22, 2021 11:30 | 2d 13h | 334 | 210 |
| 4 | June 9, 2021 04:45 | June 9, 2021 07:00 | 2h 15m | 334 | 532 |
| 5 | August 31, 2021 08:45 | August 31, 2021 20:30 | 11h 45m | 303 | 582 |
| 6 | June 13, 2021 21:00 | June 14, 2021 17:45 | 20h 45m | 239 | 1,464 |
| 7 | July 17, 2021 21:15 | July 18, 2021 02:45 | 5h 30m | 214 | 538 |
| 8 | December 17, 2021 19:45 | December 17, 2021 20:00 | 15m | 213 | 53 |
| 9 | July 12, 2021 11:30 | July 13, 2021 11:45 | 1d | 210 | 5,018 |
| 10 | September 1, 2021 14:00 | September 1, 2021 18:00 | 4h | 210 | 489 |
Outage episodes by size in 2021: 20 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Highland County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Shenandoah Valley Elec Coop | 2021 | 3.7 hrs | 2.21 | 2.8 hrs | 1.94 |
| BARC Electric Coop Inc | 2018 | 20.5 hrs | 4.55 | 5.9 hrs | 2.55 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 1,392 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Highland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Highland County, VA annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/virginia/highland-county