County annual report · FIPS 51091
2019 Highland County, VA Power Outage Report
In 2019, customers in Highland County, VA went without power for an average of 27.8 hours, a total of 39K customer-hours (Virginia average 6.4 hours). That ranks 10th worst of 128 Virginia counties and 130th of 2,945 nationally.
Compared with VA, the US and 2018
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Highland County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 24, 2019 19:45 | February 26, 2019 15:30 | 1d 19h | 1,486 | 27K |
| 2 | October 19, 2019 10:15 | October 19, 2019 12:30 | 2h 15m | 346 | 779 |
| 3 | April 15, 2019 16:15 | April 15, 2019 19:45 | 3h 30m | 337 | 232 |
| 4 | November 28, 2019 00:15 | November 28, 2019 21:00 | 20h 45m | 291 | 1,696 |
| 5 | April 16, 2019 13:30 | April 16, 2019 19:45 | 6h 15m | 285 | 96 |
| 6 | January 1, 2019 13:15 | January 1, 2019 16:30 | 3h 15m | 233 | 500 |
| 7 | February 26, 2019 23:15 | February 27, 2019 21:45 | 22h 30m | 222 | 701 |
| 8 | October 20, 2019 12:30 | October 20, 2019 16:30 | 4h | 212 | 695 |
| 9 | March 10, 2019 18:45 | March 11, 2019 03:00 | 8h 15m | 174 | 657 |
| 10 | July 11, 2019 19:00 | July 12, 2019 01:15 | 6h 15m | 140 | 715 |
Outage episodes by size in 2019: 12 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Highland County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Shenandoah Valley Elec Coop | 2018 | 9.5 hrs | 2.25 | 3.3 hrs | 1.73 |
| BARC Electric Coop Inc | 2018 | 20.5 hrs | 4.55 | 5.9 hrs | 2.55 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 1,392 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Highland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Highland County, VA annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/virginia/highland-county