massoutage

County annual report · FIPS 48209

2024 Hays County, TX Power Outage Report

In 2024, customers in Hays County, TX went without power for an average of 1.8 hours, a total of 131K customer-hours (Texas average 25.5 hours). That ranks 229th worst of 252 Texas counties and 2453rd of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
1.8
71,175 customers
Customer-hours out
131K
Peak customers out
6,946
Outages ≥1,000 out
30
0 of 10,000+ · 1,153 total
Longest outage
1d 8h
began May 22, 2024
Rank in state
229th/252
2453rd of 2,990 US

Compared with TX, the US and 2023

Hays County, TX average hours without power per customer compared with state and national averages, 2024Hays County 1.8 hours, Texas average 25.5 hours, US average 12.6 hours, Hays County, 2023 10.2 hoursHays CountyHays County1.8hTexas averageTexas average25.5hUS averageUS average12.6hHays County, 2023Hays County, 202310.2h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Hays County, TX customer-hours without power by month, 2024Jan 7,094, Feb 9,972, Mar 5,704, Apr 24K, May 21K, Jun 15K, Jul 8,923, Aug 7,394, Sep 17K, Oct 3,697, Nov 6,709, Dec 4,772010k20k30k7,094Jan9,972Feb5,704Mar24KApr21KMay15KJun8,923Jul7,394Aug17KSep3,697Oct6,709Nov4,772Dec
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Customer-hours; April was the worst month.

Hays County year over year

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Hays County, TX: average hours without power per customer by year2015: 0.0h; 2016: 0.0h; 2017: 1.6h; 2018: 1.3h, coverage 90%; 2019: 2.0h, coverage 93%; 2020: 1.6h, coverage 63%; 2021: 22.6h, coverage 94%; 2022: 3.3h, coverage 93%; 2023: 10.2h; 2024: 1.8h; 2025: 1.9h01020300%50%100%0.0h20150.0h20161.6h20171.3h20182.0h20191.6h202022.6h20213.3h202210.2h20231.8h20241.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Texas customers tracked each year.

Biggest outages in Hays County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1April 28, 2024 12:00April 28, 2024 21:459h 45m6,94612K
2May 10, 2024 00:15May 11, 2024 02:151d 2h5,06413K
3May 30, 2024 06:00May 30, 2024 10:154h 15m4,0321,016
4February 28, 2024 12:45February 29, 2024 00:1511h 30m3,3913,443
5June 24, 2024 13:30June 25, 2024 02:0012h 30m3,366949
6November 4, 2024 11:45November 4, 2024 23:3011h 45m3,2863,008
7February 14, 2024 14:15February 14, 2024 22:007h 45m3,262861
8November 7, 2024 14:45November 7, 2024 21:156h 30m3,156807
9April 25, 2024 13:45April 25, 2024 22:008h 15m3,100862
10September 19, 2024 02:15September 19, 2024 05:303h 15m3,0957,749

Outage episodes by size in 2024: 86 reached 100+ customers, 30 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hays County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Pedernales Electric Coop, Inc202457 min0.7957 min0.79
Bluebonnet Electric Coop, Inc20243.8 hrs1.752.0 hrs1.28
Austin Energy20241.5 hrs0.9676 min0.87
City of San Marcos - (TX)20242.1 hrs1.43--

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Texas's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 71,175 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Hays County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Hays County, TX annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/texas/hays-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON