massoutage

County annual report · FIPS 48209

2020 Hays County, TX Power Outage Report

In 2020, customers in Hays County, TX went without power for an average of 1.6 hours, a total of 113K customer-hours (Texas average 5.3 hours). That ranks 232nd worst of 254 Texas counties and 2426th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
1.6
71,175 customers
Customer-hours out
113K
Peak customers out
6,812
Outages ≥1,000 out
30
0 of 10,000+ · 1,023 total
Longest outage
1d 19h
began May 24, 2020
Rank in state
232nd/254
2426th of 3,019 US

Compared with TX, the US and 2019

Hays County, TX average hours without power per customer compared with state and national averages, 2020Hays County 1.6 hours, Texas average 5.3 hours, US average 8.7 hours, Hays County, 2019 2.0 hoursHays CountyHays County1.6hTexas averageTexas average5.3hUS averageUS average8.7hHays County, 2019Hays County, 20192.0h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Hays County, TX customer-hours without power by month, 2020Jan 13K, Feb 1,096, Mar 3,886, Apr 6,012, May 15K, Jun 8,597, Jul 10K, Aug 16K, Sep 14K, Oct 9,279, Nov 11K, Dec 4,20105k10k15k20k13KJan1,096Feb3,886Mar6,012Apr15KMay8,597Jun10KJul16KAug14KSep9,279Oct11KNov4,201Dec
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Customer-hours; August was the worst month.

Hays County year over year

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Hays County, TX: average hours without power per customer by year2015: 0.0h; 2016: 0.0h; 2017: 1.6h; 2018: 1.3h, coverage 90%; 2019: 2.0h, coverage 93%; 2020: 1.6h, coverage 63%; 2021: 22.6h, coverage 94%; 2022: 3.3h, coverage 93%; 2023: 10.2h; 2024: 1.8h; 2025: 1.9h01020300%50%100%0.0h20150.0h20161.6h20171.3h20182.0h20191.6h202022.6h20213.3h202210.2h20231.8h20241.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Texas customers tracked each year.

Biggest outages in Hays County, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1August 2, 2020 19:15August 3, 2020 04:309h 15m6,8127,527
2July 16, 2020 17:30July 17, 2020 00:156h 45m6,4416,226
3January 11, 2020 02:00January 11, 2020 09:157h 15m5,6805,420
4September 9, 2020 19:00September 10, 2020 05:0010h5,1156,762
5May 24, 2020 21:45May 26, 2020 17:301d 19h4,4188,459
6May 14, 2020 15:15May 15, 2020 00:159h4,3591,162
7August 27, 2020 19:30August 27, 2020 21:151h 45m4,2383,203
8October 25, 2020 16:30October 25, 2020 23:006h 30m3,747947
9May 10, 2020 17:00May 10, 2020 18:451h 45m3,6412,732
10August 23, 2020 17:15August 23, 2020 21:454h 30m3,6191,986

Outage episodes by size in 2020: 89 reached 100+ customers, 30 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hays County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Pedernales Electric Coop, Inc202058 min0.6858 min0.68
Bluebonnet Electric Coop, Inc20202.5 hrs1.1379 min0.89
Austin Energy202054 min0.6854 min0.68
City of San Marcos - (TX)202028 min0.32--

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 63% of Texas's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 71,175 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Hays County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Hays County, TX annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/texas/hays-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON