massoutage

County annual report · FIPS 48209

2021 Hays County, TX Power Outage Report

In 2021, customers in Hays County, TX went without power for an average of 22.6 hours, a total of 1.6M customer-hours (Texas average 21.0 hours). That ranks 126th worst of 252 Texas counties and 378th of 2,974 nationally.

Summary data CSVJSON
Avg hrs / customer
22.6
71,175 customers
Customer-hours out
1.6M
Peak customers out
53,598
Outages ≥1,000 out
34
2 of 10,000+ · 1,006 total
Longest outage
4d 1h
began February 14, 2021
Rank in state
126th/252
378th of 2,974 US

Compared with TX, the US and 2020

Hays County, TX average hours without power per customer compared with state and national averages, 2021Hays County 22.6 hours, Texas average 21.0 hours, US average 8.9 hours, Hays County, 2020 1.6 hoursHays CountyHays County22.6hTexas averageTexas average21.0hUS averageUS average8.9hHays County, 2020Hays County, 20201.6h
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Average hours without power per customer in 2021; last bar is this county in 2020.

Month by month

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Hays County, TX customer-hours without power by month, 2021Jan 11K, Feb 1.5M, Mar 15K, Apr 10K, May 13K, Jun 3,890, Jul 6,962, Aug 61K, Sep 5,100, Oct 7,179, Nov 11K, Dec 9,6370500k1M1.5M11KJan1.5MFeb15KMar10KApr13KMay3,890Jun6,962Jul61KAug5,100Sep7,179Oct11KNov9,637Dec
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Customer-hours; February was the worst month.

Hays County year over year

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Hays County, TX: average hours without power per customer by year2015: 0.0h; 2016: 0.0h; 2017: 1.6h; 2018: 1.3h, coverage 90%; 2019: 2.0h, coverage 93%; 2020: 1.6h, coverage 63%; 2021: 22.6h, coverage 94%; 2022: 3.3h, coverage 93%; 2023: 10.2h; 2024: 1.8h; 2025: 1.9h01020300%50%100%0.0h20150.0h20161.6h20171.3h20182.0h20191.6h202022.6h20213.3h202210.2h20231.8h20241.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Texas customers tracked each year.

Biggest outages in Hays County, 2021

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1February 14, 2021 02:45February 18, 2021 04:004d 1h53,5981.4M
2August 2, 2021 10:30August 3, 2021 08:4522h 15m21,76645K
3August 1, 2021 19:00August 2, 2021 09:0014h9,30014K
4December 15, 2021 13:15December 15, 2021 13:3015m8,6792,170
5March 29, 2021 20:15March 29, 2021 22:452h 30m7,3031,829
6November 24, 2021 15:30November 24, 2021 15:4515m6,7831,696
7January 22, 2021 16:15January 22, 2021 19:002h 45m6,2043,111
8January 11, 2021 17:30January 11, 2021 22:004h 30m6,1753,299
9January 8, 2021 18:30January 8, 2021 20:452h 15m6,1683,086
10April 23, 2021 09:30April 24, 2021 00:4515h 15m5,8915,351

Outage episodes by size in 2021: 98 reached 100+ customers, 34 reached 1,000+ customers, 2 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hays County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Pedernales Electric Coop, Inc20212.5 hrs1.1384 min1.13
Bluebonnet Electric Coop, Inc202116.5 hrs-1.6 hrs1.08
Austin Energy202132.0 hrs1.8963 min0.76
City of San Marcos - (TX)20214.5 hrs2.24--

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 94% of Texas's customers in 2021; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 71,175 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Hays County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Hays County, TX annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/texas/hays-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON