How reliable is Austin Energy?

Austin Energy customers averaged 1.5 hours without power in 2024 (SAIDI), which is about average and better than the US average, better than the Texas median (26.9 h), per official US EIA data.

Where does Austin Energy rank among US electric utilities?

By official EIA SAIDI, Austin Energy is #64 of 468 US utilities by reliability that report reliability and serve at least three counties, #1 being the most reliable. Overall it is better than the US average.

How many customers does Austin Energy serve?

Austin Energy serves 3 counties across Texas, per its EIA-861 service territory filing.

Where does Austin Energy provide power?

Austin Energy operates in Texas. The full list of counties served is below, each linked to its live outage status.

Austin Energy: Outages & Reliability

As of October 7, 2026 09:00 UTC, no major outages are reported on Austin Energy's network.

Austin Energy is an municipal utility serving 3 counties in Texas. In 2024, its customers went an average of 1.5 hours without power (SAIDI), across about 1.0 interruptions each. That ranks it #64 of 468 US utilities by reliability, where #1 is the most reliable. Its outage duration is better than the US average and better than the Texas median (26.9 h).

LIVE ON ITS NETWORKLive · total only

No major outages currently reported on Austin Energy's network.

Official reliability (EIA 2024)

US EIA

1.5 hrs

SAIDI / customer / yr

1.0

SAIFI / yr

1.6 hrs

CAIDI / outage

better than the US average (US 11.0h)

Ranks #64 of 468 US utilities by reliability (#1 = most reliable) · better than the Texas median (26.9 h).

Residential price12.6¢/kWhaverage, US EIA 2024energy trends →

Report an outageOfficial outage map ↗

Reliability over time

Official EIA SAIDI, hours without power per customer per year (IEEE, incl. major events). Over this period Austin Energy’s reliability has been improving (lower is better).

Outage trend · Austin Energy

0customers out · peak 476

Data as of Oct 7, 2026 09:00 UTC

Times in EDT. Shaded stretches had no reading.

Counties served by Austin Energy (3)

Service territory reported to EIA-861; each links to live outage status and history.

Austin Energy: FAQ

How reliable is Austin Energy?: Austin Energy customers averaged 1.5 hours without power in 2024 (SAIDI), which is about average and better than the US average, better than the Texas median (26.9 h), per official US EIA data.
Where does Austin Energy rank among US electric utilities?: By official EIA SAIDI, Austin Energy is #64 of 468 US utilities by reliability that report reliability and serve at least three counties, #1 being the most reliable. Overall it is better than the US average.
How many customers does Austin Energy serve?: Austin Energy serves 3 counties across Texas, per its EIA-861 service territory filing.
Where does Austin Energy provide power?: Austin Energy operates in Texas. The full list of counties served is below, each linked to its live outage status.

Reliability metrics (SAIDI/SAIFI) and service territory from the US EIA Form 861. SAIDI/SAIFI are IEEE-standard, including major event days. Primary state: Texas.

Data from EIA Form 861 (utility reliability) and DOE/ORNL ODIN, every source we read. Live data as of October 7, 2026 09:00 UTC.