Operating region annual report
2024 Mayagüez Region, PR Power Outage Report
LUMA Energy's Mayagüez operating region, as EAGLE-I reports Puerto Rico. It covers Aguada, Aguadilla, Añasco, Cabo Rojo, Hormigueros, Isabela, Lares, Las Marías, Maricao, Mayagüez, Moca, Rincón, San Germán and San Sebastián. Source: LUMA's operational regions map (2/01/2024).
In 2024, customers in Mayagüez Region, PR went without power for an average of 85.3 hours, a total of 17.8M customer-hours (Puerto Rico average 82.0 hours). That ranks 3rd worst of 6 Puerto Rico regions.
Compared with PR, the US and 2023
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Mayagüez Region, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 31, 2024 01:00 | January 1, 2025 00:00 | 23h | 209,201 | 2.5M |
| 2 | July 31, 2024 06:45 | September 8, 2024 01:30 | 38d 18h | 165,376 | 7.5M |
| 3 | September 8, 2024 13:00 | October 22, 2024 02:00 | 43d 13h | 59,219 | 1.1M |
| 4 | February 5, 2024 16:30 | February 11, 2024 01:00 | 5d 8h | 34,751 | 649K |
| 5 | March 30, 2024 11:15 | March 31, 2024 23:15 | 1d 12h | 28,983 | 104K |
| 6 | May 24, 2024 09:15 | June 20, 2024 04:30 | 26d 19h | 24,722 | 653K |
| 7 | February 3, 2024 09:30 | February 5, 2024 15:15 | 2d 5h | 22,329 | 137K |
| 8 | April 9, 2024 09:30 | May 24, 2024 00:15 | 44d 14h | 20,467 | 1.4M |
| 9 | January 21, 2024 05:15 | February 3, 2024 06:00 | 13d | 20,086 | 416K |
| 10 | July 7, 2024 00:15 | July 31, 2024 02:00 | 24d 1h | 18,256 | 486K |
Outage episodes by size in 2024: 40 reached 100+ customers, 36 reached 1,000+ customers, 19 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 209,201 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Mayagüez Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Mayagüez Region, PR annual power outage report, 2024, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2024/puerto-rico/mayaguez-region