Operating region annual report
2021 Mayagüez Region, PR Power Outage Report
LUMA Energy's Mayagüez operating region, as EAGLE-I reports Puerto Rico. It covers Aguada, Aguadilla, Añasco, Cabo Rojo, Hormigueros, Isabela, Lares, Las Marías, Maricao, Mayagüez, Moca, Rincón, San Germán and San Sebastián. Source: LUMA's operational regions map (2/01/2024).
In 2021, customers in Mayagüez Region, PR went without power for an average of 37.3 hours, a total of 7.8M customer-hours (Puerto Rico average 27.3 hours). That ranks 1st worst of 6 Puerto Rico regions.
Compared with PR, the US
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Mayagüez Region, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 24, 2021 04:15 | October 21, 2021 02:00 | 26d 21h | 46,416 | 1.4M |
| 2 | June 16, 2021 17:00 | September 23, 2021 20:30 | 99d 3h | 29,878 | 2.9M |
| 3 | October 21, 2021 05:16 | December 30, 2021 08:15 | 70d 2h | 27,202 | 894K |
| 4 | May 3, 2021 13:00 | June 2, 2021 22:45 | 30d 9h | 25,607 | 1.4M |
| 5 | February 10, 2021 12:00 | March 16, 2021 14:45 | 34d 2h | 19,927 | 607K |
| 6 | March 16, 2021 18:45 | April 4, 2021 05:45 | 18d 11h | 16,853 | 121K |
| 7 | April 4, 2021 22:00 | April 25, 2021 03:45 | 20d 5h | 12,338 | 216K |
| 8 | January 27, 2021 10:30 | February 10, 2021 05:45 | 13d 19h | 10,864 | 141K |
| 9 | June 2, 2021 23:30 | June 3, 2021 00:45 | 1h 15m | 6,841 | 4,127 |
| 10 | June 3, 2021 04:30 | June 3, 2021 12:45 | 8h 15m | 4,190 | 29K |
Outage episodes by size in 2021: 16 reached 100+ customers, 14 reached 1,000+ customers, 8 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 100% of Puerto Rico's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 209,201 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Mayagüez Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Mayagüez Region, PR annual power outage report, 2021, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2021/puerto-rico/mayaguez-region