Operating region annual report
2023 Mayagüez Region, PR Power Outage Report
LUMA Energy's Mayagüez operating region, as EAGLE-I reports Puerto Rico. It covers Aguada, Aguadilla, Añasco, Cabo Rojo, Hormigueros, Isabela, Lares, Las Marías, Maricao, Mayagüez, Moca, Rincón, San Germán and San Sebastián. Source: LUMA's operational regions map (2/01/2024).
In 2023, customers in Mayagüez Region, PR went without power for an average of 38.2 hours, a total of 8.0M customer-hours (Puerto Rico average 34.3 hours). That ranks 1st worst of 6 Puerto Rico regions.
Compared with PR, the US and 2022
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Mayagüez Region, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 11, 2023 21:15 | June 7, 2023 15:45 | 26d 18h | 38,545 | 1.1M |
| 2 | June 8, 2023 13:15 | June 11, 2023 12:15 | 2d 23h | 24,910 | 97K |
| 3 | June 28, 2023 14:45 | July 22, 2023 22:45 | 24d 8h | 24,760 | 629K |
| 4 | November 13, 2023 00:00 | November 17, 2023 01:45 | 4d 1h | 23,315 | 136K |
| 5 | August 23, 2023 11:00 | September 17, 2023 19:15 | 25d 8h | 20,928 | 728K |
| 6 | July 23, 2023 01:00 | August 21, 2023 23:45 | 29d 22h | 19,642 | 918K |
| 7 | February 7, 2023 11:30 | February 13, 2023 01:00 | 5d 13h | 18,013 | 134K |
| 8 | March 2, 2023 10:00 | March 29, 2023 04:45 | 26d 18h | 17,554 | 462K |
| 9 | September 17, 2023 20:15 | October 17, 2023 03:30 | 29d 7h | 17,446 | 748K |
| 10 | June 11, 2023 13:45 | June 26, 2023 22:00 | 15d 8h | 16,494 | 261K |
Outage episodes by size in 2023: 52 reached 100+ customers, 44 reached 1,000+ customers, 18 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 209,201 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Mayagüez Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Mayagüez Region, PR annual power outage report, 2023, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2023/puerto-rico/mayaguez-region