County annual report · FIPS 37193
2024 Wilkes County, NC Power Outage Report
In 2024, customers in Wilkes County, NC went without power for an average of 190.3 hours, a total of 1.5M customer-hours (North Carolina average 66.1 hours). That ranks 15th worst of 94 North Carolina counties and 41st of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Wilkes County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 08:30 | October 13, 2024 02:45 | 16d 18h | 22,628 | 1.4M |
| 2 | September 11, 2024 01:30 | September 11, 2024 04:45 | 3h 15m | 7,044 | 17K |
| 3 | March 2, 2024 09:15 | March 2, 2024 13:15 | 4h | 5,520 | 18K |
| 4 | April 11, 2024 23:00 | April 13, 2024 21:15 | 1d 22h | 2,799 | 33K |
| 5 | May 18, 2024 20:45 | May 19, 2024 06:45 | 10h | 1,909 | 7,939 |
| 6 | March 20, 2024 00:00 | March 20, 2024 00:15 | 15m | 1,776 | 444 |
| 7 | August 1, 2024 03:45 | August 1, 2024 08:30 | 4h 45m | 1,549 | 2,327 |
| 8 | March 26, 2024 00:00 | March 26, 2024 00:15 | 15m | 1,494 | 374 |
| 9 | November 20, 2024 23:45 | November 22, 2024 04:30 | 1d 4h | 1,385 | 5,668 |
| 10 | January 9, 2024 14:30 | January 10, 2024 17:30 | 1d 3h | 1,379 | 4,040 |
Outage episodes by size in 2024: 78 reached 100+ customers, 18 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wilkes County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| EnergyUnited Elec Member Corp | 2024 | 7.1 hrs | 2.13 | 2.1 hrs | 1.33 |
| Blue Ridge Elec Member Corp - (NC) | 2024 | 100.6 hrs | 3.32 | 1.5 hrs | 1.26 |
| Surry-Yadkin Elec Member Corp | 2024 | 23.9 hrs | 3.06 | 3.5 hrs | 1.55 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 8,042 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Wilkes County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Wilkes County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/wilkes-county