massoutage

County annual report · FIPS 37193

2025 Wilkes County, NC Power Outage Report

In 2025, customers in Wilkes County, NC went without power for an average of 23.7 hours, a total of 191K customer-hours (North Carolina average 9.8 hours). That ranks 16th worst of 94 North Carolina counties and 271st of 3,000 nationally.

Summary data CSVJSON
Avg hrs / customer
23.7
8,042 customers
Customer-hours out
191K
Peak customers out
7,053
Outages ≥1,000 out
13
0 of 10,000+ · 782 total
Longest outage
5d 13h
began February 12, 2025
Rank in state
16th/94
271st of 3,000 US

Compared with NC, the US and 2024

Wilkes County, NC average hours without power per customer compared with state and national averages, 2025Wilkes County 23.7 hours, North Carolina average 9.8 hours, US average 5.9 hours, Wilkes County, 2024 190.3 hoursWilkes CountyWilkes County23.7hNorth Carolina averageNorth Carolina avera…9.8hUS averageUS average5.9hWilkes County, 2024Wilkes County, 2024190.3h
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Average hours without power per customer in 2025; last bar is this county in 2024.

Month by month

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Wilkes County, NC customer-hours without power by month, 2025Jan 5,314, Feb 38K, Mar 14K, Apr 5,798, May 7,144, Jun 33K, Jul 31K, Aug 40K, Sep 3,420, Oct 2,381, Nov 2,602, Dec 7,911010k20k30k40k5,314Jan38KFeb14KMar5,798Apr7,144May33KJun31KJul40KAug3,420Sep2,381Oct2,602Nov7,911Dec
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Customer-hours; August was the worst month.

Wilkes County year over year

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Wilkes County, NC: average hours without power per customer by year2015: 11.9h; 2016: 113.0h; 2017: 116.4h; 2018: 38.4h, coverage 82%; 2019: 17.4h, coverage 90%; 2020: 32.5h, coverage 91%; 2021: 9.5h, coverage 92%; 2022: 23.3h, coverage 92%; 2023: 19.0h; 2024: 190.3h; 2025: 23.7h0501001502000%50%100%11.9h2015113.0h2016116.4h201738.4h201817.4h201932.5h20209.5h202123.3h202219.0h2023190.3h202423.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Wilkes County, 2025

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1July 3, 2025 14:00July 4, 2025 02:1512h 15m7,05315K
2August 12, 2025 12:45August 13, 2025 01:1512h 30m6,53515K
3August 24, 2025 20:15August 25, 2025 06:3010h 15m2,67313K
4March 5, 2025 09:30March 6, 2025 04:1518h 45m2,4207,370
5June 14, 2025 19:00June 16, 2025 15:001d 20h2,35313K
6April 10, 2025 13:45April 10, 2025 19:155h 30m2,1313,200
7May 5, 2025 13:15May 5, 2025 21:158h1,733492
8June 26, 2025 16:15June 27, 2025 16:451d1,51510K
9May 15, 2025 18:15May 15, 2025 18:3015m1,255314
10July 1, 2025 13:15July 3, 2025 01:001d 11h1,2423,544

Outage episodes by size in 2025: 79 reached 100+ customers, 13 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wilkes County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC202478.6 hrs2.502.9 hrs1.26
EnergyUnited Elec Member Corp20247.1 hrs2.132.1 hrs1.33
Blue Ridge Elec Member Corp - (NC)2024100.6 hrs3.321.5 hrs1.26
Surry-Yadkin Elec Member Corp202423.9 hrs3.063.5 hrs1.55
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 8,042 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Wilkes County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Wilkes County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/wilkes-county

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