massoutage

County annual report · FIPS 37193

2019 Wilkes County, NC Power Outage Report

In 2019, customers in Wilkes County, NC went without power for an average of 17.4 hours, a total of 140K customer-hours (North Carolina average 12.9 hours). That ranks 35th worst of 94 North Carolina counties and 271st of 2,945 nationally.

Summary data CSVJSON
Avg hrs / customer
17.4
8,042 customers
Customer-hours out
140K
Peak customers out
3,917
Outages ≥1,000 out
7
0 of 10,000+ · 725 total
Longest outage
2d 14h
began January 13, 2019
Rank in state
35th/94
271st of 2,945 US

Compared with NC, the US and 2018

Wilkes County, NC average hours without power per customer compared with state and national averages, 2019Wilkes County 17.4 hours, North Carolina average 12.9 hours, US average 4.7 hours, Wilkes County, 2018 38.4 hoursWilkes CountyWilkes County17.4hNorth Carolina averageNorth Carolina avera…12.9hUS averageUS average4.7hWilkes County, 2018Wilkes County, 201838.4h
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Average hours without power per customer in 2019; last bar is this county in 2018.

Month by month

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Wilkes County, NC customer-hours without power by month, 2019Jan 57K, Feb 6,984, Mar 1,014, Apr 21K, May 5,827, Jun 5,162, Jul 7,498, Aug 11K, Sep 4,389, Oct 3,206, Nov 8,108, Dec 7,744020k40k60k57KJan6,984Feb1,014Mar21KApr5,827May5,162Jun7,498Jul11KAug4,389Sep3,206Oct8,108Nov7,744Dec
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Customer-hours; January was the worst month.

Wilkes County year over year

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Wilkes County, NC: average hours without power per customer by year2015: 11.9h; 2016: 113.0h; 2017: 116.4h; 2018: 38.4h, coverage 82%; 2019: 17.4h, coverage 90%; 2020: 32.5h, coverage 91%; 2021: 9.5h, coverage 92%; 2022: 23.3h, coverage 92%; 2023: 19.0h; 2024: 190.3h; 2025: 23.7h0501001502000%50%100%11.9h2015113.0h2016116.4h201738.4h201817.4h201932.5h20209.5h202123.3h202219.0h2023190.3h202423.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Wilkes County, 2019

The 10 outage episodes with the most customers out at once. Times are UTC.

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#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 13, 2019 07:15January 15, 2019 21:452d 14h3,91745K
2January 18, 2019 07:15January 18, 2019 10:303h 15m2,1804,343
3April 26, 2019 18:15April 28, 2019 01:001d 6h1,93216K
4February 4, 2019 11:30February 4, 2019 14:453h 15m1,2271,876
5September 21, 2019 22:30September 21, 2019 23:301h1,218914
6July 6, 2019 13:00July 8, 2019 00:301d 11h1,1193,153
7August 13, 2019 18:30August 14, 2019 10:4516h 15m1,0421,964
8September 30, 2019 21:00September 30, 2019 23:452h 45m9781,255
9January 6, 2019 01:00January 6, 2019 03:302h 30m9391,175
10August 13, 2019 03:30August 13, 2019 12:459h 15m9013,383

Outage episodes by size in 2019: 71 reached 100+ customers, 7 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wilkes County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC201813.1 hrs1.813.7 hrs1.19
EnergyUnited Elec Member Corp201810.9 hrs1.772.0 hrs1.07
Blue Ridge Elec Member Corp - (NC)20185.7 hrs1.8776 min0.96
Surry-Yadkin Elec Member Corp20188.0 hrs1.892.5 hrs1.05
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 8,042 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Wilkes County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Wilkes County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/wilkes-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON