County annual report · FIPS 37193
2020 Wilkes County, NC Power Outage Report
In 2020, customers in Wilkes County, NC went without power for an average of 32.5 hours, a total of 261K customer-hours (North Carolina average 20.3 hours). That ranks 26th worst of 94 North Carolina counties and 253rd of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Wilkes County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 20, 2020 07:15 | June 20, 2020 13:30 | 6h 15m | 9,834 | 20K |
| 2 | June 20, 2020 17:15 | June 21, 2020 00:15 | 7h | 9,763 | 18K |
| 3 | July 21, 2020 20:00 | July 22, 2020 19:00 | 23h | 7,190 | 16K |
| 4 | October 29, 2020 12:45 | November 3, 2020 02:30 | 4d 13h | 3,867 | 99K |
| 5 | June 17, 2020 13:00 | June 17, 2020 15:00 | 2h | 3,675 | 7,015 |
| 6 | April 13, 2020 05:30 | April 14, 2020 00:15 | 18h 45m | 1,917 | 12K |
| 7 | December 12, 2020 14:00 | December 13, 2020 00:15 | 10h 15m | 1,756 | 4,781 |
| 8 | May 28, 2020 02:00 | May 28, 2020 14:30 | 12h 30m | 1,380 | 5,429 |
| 9 | January 22, 2020 12:00 | January 22, 2020 17:15 | 5h 15m | 1,329 | 2,332 |
| 10 | September 28, 2020 07:30 | September 29, 2020 05:15 | 21h 45m | 1,293 | 4,578 |
Outage episodes by size in 2020: 70 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Wilkes County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2020 | 11.2 hrs | 1.71 | 3.1 hrs | 1.18 |
| EnergyUnited Elec Member Corp | 2020 | 10.0 hrs | 1.79 | 2.2 hrs | 1.14 |
| Blue Ridge Elec Member Corp - (NC) | 2020 | 75 min | 1.02 | 69 min | 0.97 |
| Surry-Yadkin Elec Member Corp | 2020 | 7.0 hrs | 2.00 | 2.6 hrs | 1.40 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 8,042 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Wilkes County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Wilkes County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/wilkes-county