County annual report · FIPS 37091
2024 Hertford County, NC Power Outage Report
In 2024, customers in Hertford County, NC went without power for an average of 1.5 hours, a total of 21K customer-hours (North Carolina average 66.1 hours). That ranks 90th worst of 94 North Carolina counties and 2561st of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Hertford County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 20, 2024 03:00 | June 20, 2024 07:30 | 4h 30m | 2,380 | 2,141 |
| 2 | May 27, 2024 20:30 | May 28, 2024 06:00 | 9h 30m | 815 | 2,400 |
| 3 | November 22, 2024 14:00 | November 22, 2024 15:45 | 1h 45m | 813 | 209 |
| 4 | July 12, 2024 11:30 | July 12, 2024 13:00 | 1h 30m | 633 | 413 |
| 5 | March 5, 2024 15:45 | March 5, 2024 18:30 | 2h 45m | 506 | 194 |
| 6 | March 13, 2024 13:45 | March 13, 2024 17:15 | 3h 30m | 478 | 1,670 |
| 7 | August 27, 2024 11:45 | August 27, 2024 16:15 | 4h 30m | 474 | 1,561 |
| 8 | September 27, 2024 20:45 | September 28, 2024 08:00 | 11h 15m | 469 | 1,827 |
| 9 | January 13, 2024 02:15 | January 13, 2024 05:45 | 3h 30m | 362 | 794 |
| 10 | May 4, 2024 06:45 | May 4, 2024 12:00 | 5h 15m | 324 | 1,154 |
Outage episodes by size in 2024: 19 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hertford County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Roanoke Electric Member Corp | 2024 | 2.1 hrs | 1.26 | 1.8 hrs | 1.08 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,012 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hertford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hertford County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/hertford-county