County annual report · FIPS 37091
2023 Hertford County, NC Power Outage Report
In 2023, customers in Hertford County, NC went without power for an average of 1.6 hours, a total of 22K customer-hours (North Carolina average 12.6 hours). That ranks 90th worst of 94 North Carolina counties and 2472nd of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Hertford County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 29, 2023 19:15 | May 29, 2023 19:45 | 30m | 2,405 | 1,203 |
| 2 | May 30, 2023 13:00 | May 30, 2023 13:15 | 15m | 2,404 | 601 |
| 3 | June 22, 2023 18:00 | June 23, 2023 03:45 | 9h 45m | 1,228 | 2,043 |
| 4 | November 26, 2023 23:15 | November 27, 2023 02:00 | 2h 45m | 1,149 | 3,160 |
| 5 | July 10, 2023 18:00 | July 10, 2023 21:15 | 3h 15m | 825 | 827 |
| 6 | September 24, 2023 14:00 | September 24, 2023 16:45 | 2h 45m | 648 | 828 |
| 7 | January 9, 2023 19:00 | January 9, 2023 22:45 | 3h 45m | 479 | 926 |
| 8 | August 15, 2023 20:30 | August 16, 2023 10:00 | 13h 30m | 446 | 1,744 |
| 9 | April 30, 2023 21:15 | April 30, 2023 23:45 | 2h 30m | 324 | 245 |
| 10 | December 18, 2023 15:45 | December 18, 2023 22:30 | 6h 45m | 324 | 752 |
Outage episodes by size in 2023: 16 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hertford County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Roanoke Electric Member Corp | 2023 | 2.2 hrs | 1.08 | 2.2 hrs | 1.08 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,012 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hertford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hertford County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/hertford-county