County annual report · FIPS 37091
2020 Hertford County, NC Power Outage Report
In 2020, customers in Hertford County, NC went without power for an average of 8.5 hours, a total of 120K customer-hours (North Carolina average 20.3 hours). That ranks 67th worst of 94 North Carolina counties and 902nd of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Hertford County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 3, 2020 22:45 | August 6, 2020 16:00 | 2d 17h | 4,964 | 63K |
| 2 | February 6, 2020 20:00 | February 8, 2020 20:00 | 2d | 2,822 | 20K |
| 3 | May 28, 2020 08:45 | May 28, 2020 13:45 | 5h | 1,385 | 4,501 |
| 4 | May 28, 2020 14:45 | May 28, 2020 21:30 | 6h 45m | 1,384 | 353 |
| 5 | April 27, 2020 12:00 | April 27, 2020 13:30 | 1h 30m | 1,207 | 758 |
| 6 | October 25, 2020 16:30 | October 25, 2020 18:00 | 1h 30m | 1,193 | 847 |
| 7 | November 15, 2020 18:00 | November 15, 2020 21:45 | 3h 45m | 1,192 | 1,210 |
| 8 | February 20, 2020 21:15 | February 22, 2020 21:30 | 2d | 945 | 12K |
| 9 | September 22, 2020 12:30 | September 22, 2020 17:15 | 4h 45m | 708 | 182 |
| 10 | July 28, 2020 22:00 | July 29, 2020 03:30 | 5h 30m | 681 | 941 |
Outage episodes by size in 2020: 24 reached 100+ customers, 7 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hertford County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Roanoke Electric Member Corp | 2020 | 7.0 hrs | 1.66 | 1.9 hrs | 1.07 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,012 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hertford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hertford County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/hertford-county