County annual report · FIPS 37091
2025 Hertford County, NC Power Outage Report
In 2025, customers in Hertford County, NC went without power for an average of 3.4 hours, a total of 48K customer-hours (North Carolina average 9.8 hours). That ranks 76th worst of 94 North Carolina counties and 1929th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Hertford County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 18, 2025 15:00 | June 18, 2025 15:15 | 15m | 1,493 | 373 |
| 2 | June 19, 2025 14:00 | June 20, 2025 21:30 | 1d 7h | 1,323 | 13K |
| 3 | September 24, 2025 13:15 | September 24, 2025 15:15 | 2h | 1,221 | 370 |
| 4 | July 10, 2025 14:45 | July 10, 2025 18:30 | 3h 45m | 1,191 | 641 |
| 5 | July 19, 2025 02:00 | July 19, 2025 06:45 | 4h 45m | 993 | 2,094 |
| 6 | June 29, 2025 07:00 | June 29, 2025 09:45 | 2h 45m | 854 | 1,926 |
| 7 | September 3, 2025 23:00 | September 3, 2025 23:15 | 15m | 814 | 204 |
| 8 | September 13, 2025 21:30 | September 13, 2025 21:45 | 15m | 813 | 203 |
| 9 | February 28, 2025 06:15 | February 28, 2025 14:00 | 7h 45m | 703 | 2,058 |
| 10 | February 28, 2025 16:30 | February 28, 2025 19:00 | 2h 30m | 690 | 445 |
Outage episodes by size in 2025: 37 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hertford County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Roanoke Electric Member Corp | 2024 | 2.1 hrs | 1.26 | 1.8 hrs | 1.08 |
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,012 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hertford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hertford County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/hertford-county