County annual report · FIPS 37081
2024 Guilford County, NC Power Outage Report
In 2024, customers in Guilford County, NC went without power for an average of 22.7 hours, a total of 947K customer-hours (North Carolina average 66.1 hours). That ranks 40th worst of 94 North Carolina counties and 442nd of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Guilford County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 3, 2024 13:15 | May 4, 2024 23:45 | 1d 10h | 31,499 | 17K |
| 2 | March 19, 2024 01:00 | March 20, 2024 00:45 | 23h 45m | 26,851 | 6,988 |
| 3 | September 24, 2024 09:30 | October 2, 2024 05:30 | 7d 20h | 14,531 | 138K |
| 4 | August 7, 2024 10:15 | August 12, 2024 08:45 | 4d 22h | 12,818 | 126K |
| 5 | March 25, 2024 23:45 | March 26, 2024 00:15 | 30m | 11,541 | 2,886 |
| 6 | November 20, 2024 14:15 | November 23, 2024 07:45 | 2d 17h | 9,169 | 27K |
| 7 | January 9, 2024 13:45 | January 11, 2024 05:15 | 1d 15h | 7,515 | 41K |
| 8 | April 3, 2024 13:15 | April 5, 2024 07:30 | 1d 18h | 7,155 | 25K |
| 9 | March 13, 2024 10:45 | March 14, 2024 08:00 | 21h 15m | 6,664 | 2,105 |
| 10 | August 28, 2024 05:45 | August 30, 2024 04:30 | 1d 22h | 6,630 | 33K |
Outage episodes by size in 2024: 155 reached 100+ customers, 58 reached 1,000+ customers, 5 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Guilford County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| EnergyUnited Elec Member Corp | 2024 | 7.1 hrs | 2.13 | 2.1 hrs | 1.33 |
| Town of High Point | 2024 | 79 min | 0.83 | 65 min | 0.70 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 41,756 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Guilford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Guilford County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/guilford-county