County annual report · FIPS 37081
2020 Guilford County, NC Power Outage Report
In 2020, customers in Guilford County, NC went without power for an average of 31.5 hours, a total of 1.3M customer-hours (North Carolina average 20.3 hours). That ranks 27th worst of 94 North Carolina counties and 261st of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Guilford County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 29, 2020 07:45 | November 3, 2020 07:15 | 4d 23h | 40,854 | 697K |
| 2 | February 6, 2020 06:45 | February 9, 2020 07:30 | 3d | 9,998 | 72K |
| 3 | January 11, 2020 15:00 | January 13, 2020 06:45 | 1d 15h | 7,168 | 35K |
| 4 | June 7, 2020 23:15 | June 8, 2020 08:30 | 9h 15m | 6,632 | 13K |
| 5 | April 13, 2020 07:15 | April 14, 2020 06:45 | 23h 30m | 5,811 | 35K |
| 6 | July 23, 2020 11:45 | July 25, 2020 22:15 | 2d 10h | 5,798 | 19K |
| 7 | September 4, 2020 06:45 | September 5, 2020 05:45 | 23h | 5,305 | 16K |
| 8 | April 29, 2020 10:15 | May 1, 2020 05:15 | 1d 19h | 4,045 | 23K |
| 9 | September 17, 2020 10:30 | September 19, 2020 07:00 | 1d 20h | 3,767 | 14K |
| 10 | February 28, 2020 00:45 | February 28, 2020 05:45 | 5h | 3,672 | 1,851 |
Outage episodes by size in 2020: 156 reached 100+ customers, 54 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Guilford County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Duke Energy Carolinas, LLC | 2020 | 11.2 hrs | 1.71 | 3.1 hrs | 1.18 |
| EnergyUnited Elec Member Corp | 2020 | 10.0 hrs | 1.79 | 2.2 hrs | 1.14 |
| Town of High Point | 2020 | 3.5 hrs | 2.19 | 2.4 hrs | 1.83 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 41,756 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Guilford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Guilford County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/guilford-county