County annual report · FIPS 37081
2023 Guilford County, NC Power Outage Report
In 2023, customers in Guilford County, NC went without power for an average of 28.5 hours, a total of 1.2M customer-hours (North Carolina average 12.6 hours). That ranks 20th worst of 94 North Carolina counties and 259th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Guilford County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 15, 2023 10:30 | August 19, 2023 06:15 | 3d 19h | 20,891 | 357K |
| 2 | July 9, 2023 11:30 | July 11, 2023 17:15 | 2d 5h | 19,013 | 120K |
| 3 | April 10, 2023 09:45 | April 11, 2023 04:00 | 18h 15m | 7,089 | 28K |
| 4 | June 5, 2023 12:00 | June 6, 2023 07:45 | 19h 45m | 6,904 | 36K |
| 5 | October 27, 2023 11:45 | October 28, 2023 02:15 | 14h 30m | 6,538 | 15K |
| 6 | October 13, 2023 11:45 | October 14, 2023 03:45 | 16h | 6,526 | 8,235 |
| 7 | February 16, 2023 14:45 | February 17, 2023 10:15 | 19h 30m | 6,417 | 7,769 |
| 8 | November 3, 2023 10:15 | November 4, 2023 06:15 | 20h | 6,194 | 17K |
| 9 | December 25, 2023 18:15 | December 26, 2023 06:15 | 12h | 6,168 | 4,657 |
| 10 | November 8, 2023 14:30 | November 9, 2023 01:00 | 10h 30m | 6,139 | 10K |
Outage episodes by size in 2023: 192 reached 100+ customers, 68 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Guilford County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2023 | 5.0 hrs | 1.68 | 3.3 hrs | 1.52 |
| EnergyUnited Elec Member Corp | 2023 | 3.7 hrs | 1.64 | 2.2 hrs | 1.37 |
| Town of High Point | 2023 | 2.0 hrs | 1.10 | 66 min | 0.81 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 41,756 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Guilford County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Guilford County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/guilford-county