massoutage

County annual report · FIPS 37081

2018 Guilford County, NC Power Outage Report

In 2018, customers in Guilford County, NC went without power for an average of 170.5 hours, a total of 7.1M customer-hours (North Carolina average 55.2 hours). That ranks 14th worst of 94 North Carolina counties and 27th of 2,798 nationally.

Summary data CSVJSON
Avg hrs / customer
170.5
41,756 customers
Customer-hours out
7.1M
Peak customers out
95,814
Outages ≥1,000 out
47
3 of 10,000+ · 560 total
Longest outage
6d 16h
began October 11, 2018
Rank in state
14th/94
27th of 2,798 US

Compared with NC, the US and 2017

Guilford County, NC average hours without power per customer compared with state and national averages, 2018Guilford County 170.5 hours, North Carolina average 55.2 hours, US average 5.6 hours, Guilford County, 2017 18.8 hoursGuilford CountyGuilford County170.5hNorth Carolina averageNorth Carolina avera…55.2hUS averageUS average5.6hGuilford County, 2017Guilford County, 201718.8h
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Average hours without power per customer in 2018; last bar is this county in 2017.

Month by month

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Guilford County, NC customer-hours without power by month, 2018Jan 26K, Feb 14K, Mar 31K, Apr 912K, May 59K, Jun 61K, Jul 121K, Aug 81K, Sep 134K, Oct 5.4M, Nov 96K, Dec 230K02M4M6M26KJan14KFeb31KMar912KApr59KMay61KJun121KJul81KAug134KSep5.4MOct96KNov230KDec
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Customer-hours; October was the worst month.

Guilford County year over year

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Guilford County, NC: average hours without power per customer by year2015: 14.8h; 2016: 12.8h; 2017: 18.8h; 2018: 170.5h, coverage 82%; 2019: 33.0h, coverage 90%; 2020: 31.5h, coverage 91%; 2021: 57.1h, coverage 92%; 2022: 65.8h, coverage 92%; 2023: 28.5h; 2024: 22.7h; 2025: 15.3h0501001502000%50%100%14.8h201512.8h201618.8h2017170.5h201833.0h201931.5h202057.1h202165.8h202228.5h202322.7h202415.3h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Guilford County, 2018

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1October 11, 2018 13:30October 18, 2018 05:306d 16h95,8145.3M
2April 15, 2018 12:15April 21, 2018 04:455d 16h29,669881K
3December 9, 2018 05:15December 13, 2018 10:004d 4h10,868209K
4July 23, 2018 00:00July 24, 2018 08:451d 8h8,86351K
5June 1, 2018 09:00June 3, 2018 04:451d 19h7,50927K
6September 1, 2018 12:45September 3, 2018 06:451d 18h5,36321K
7September 15, 2018 04:00September 19, 2018 07:154d 3h5,04381K
8March 2, 2018 04:15March 4, 2018 01:301d 21h4,51523K
9May 21, 2018 12:15May 23, 2018 04:451d 16h4,4585,452
10April 5, 2018 09:30April 6, 2018 07:3022h4,3816,595

Outage episodes by size in 2018: 149 reached 100+ customers, 47 reached 1,000+ customers, 3 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Guilford County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)201843.0 hrs2.712.6 hrs1.33
Duke Energy Carolinas, LLC201813.1 hrs1.813.7 hrs1.19
EnergyUnited Elec Member Corp201810.9 hrs1.772.0 hrs1.07
Town of High Point201812.1 hrs3.442.7 hrs1.88
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 41,756 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Guilford County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Guilford County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/guilford-county

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