massoutage

County annual report · FIPS 37049

2024 Craven County, NC Power Outage Report

In 2024, customers in Craven County, NC went without power for an average of 4.8 hours, a total of 168K customer-hours (North Carolina average 66.1 hours). That ranks 70th worst of 94 North Carolina counties and 1659th of 2,990 nationally.

Summary data CSVJSON
Avg hrs / customer
4.8
35,033 customers
Customer-hours out
168K
Peak customers out
20,735
Outages ≥1,000 out
14
1 of 10,000+ · 764 total
Longest outage
7d 9h
began February 19, 2024
Rank in state
70th/94
1659th of 2,990 US

Compared with NC, the US and 2023

Craven County, NC average hours without power per customer compared with state and national averages, 2024Craven County 4.8 hours, North Carolina average 66.1 hours, US average 12.6 hours, Craven County, 2023 5.3 hoursCraven CountyCraven County4.8hNorth Carolina averageNorth Carolina avera…66.1hUS averageUS average12.6hCraven County, 2023Craven County, 20235.3h
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Average hours without power per customer in 2024; last bar is this county in 2023.

Month by month

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Craven County, NC customer-hours without power by month, 2024Jan 105K, Feb 5,340, Mar 5,957, Apr 7,363, May 2,046, Jun 2,307, Jul 10K, Aug 12K, Sep 3,968, Oct 1,791, Nov 7,287, Dec 4,130050k100k150k105KJan5,340Feb5,957Mar7,363Apr2,046May2,307Jun10KJul12KAug3,968Sep1,791Oct7,287Nov4,130Dec
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Customer-hours; January was the worst month.

Craven County year over year

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Craven County, NC: average hours without power per customer by year2015: 3.0h; 2016: 18.0h; 2017: 1.2h; 2018: 58.0h, coverage 82%; 2019: 10.4h, coverage 90%; 2020: 7.8h, coverage 91%; 2021: 2.1h, coverage 92%; 2022: 5.8h, coverage 92%; 2023: 5.3h; 2024: 4.8h; 2025: 4.2h02040600%50%100%3.0h201518.0h20161.2h201758.0h201810.4h20197.8h20202.1h20215.8h20225.3h20234.8h20244.2h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Craven County, 2024

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 9, 2024 17:00January 11, 2024 03:451d 10h20,735103K
2March 28, 2024 09:15March 28, 2024 15:156h4,7773,633
3September 18, 2024 13:15September 18, 2024 16:002h 45m2,9221,473
4November 25, 2024 15:00November 26, 2024 05:0014h2,2925,442
5July 6, 2024 18:15July 6, 2024 23:455h 30m1,9812,376
6July 9, 2024 11:15July 9, 2024 16:155h1,7771,354
7December 13, 2024 13:45December 13, 2024 18:004h 15m1,5841,591
8August 4, 2024 04:15August 4, 2024 07:453h 30m1,5341,932
9July 3, 2024 04:00July 3, 2024 04:1515m1,506377
10July 1, 2024 06:15July 1, 2024 14:007h 45m1,4161,875

Outage episodes by size in 2024: 67 reached 100+ customers, 14 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Craven County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.

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UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)202417.2 hrs1.702.2 hrs1.22
Jones-Onslow Elec Member Corp20242.1 hrs1.0545 min0.66
Tideland Electric Member Corp20244.5 hrs2.542.6 hrs1.83
Carteret-Craven El Member Corp20241.7 hrs1.2670 min0.81
City of New Bern - (NC)20242.4 hrs1.1941 min0.60
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 35,033 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Craven County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Craven County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/craven-county

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