County annual report · FIPS 37049
2021 Craven County, NC Power Outage Report
In 2021, customers in Craven County, NC went without power for an average of 2.1 hours, a total of 74K customer-hours (North Carolina average 10.3 hours). That ranks 76th worst of 94 North Carolina counties and 2174th of 2,974 nationally.
Compared with NC, the US and 2020
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Craven County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 28, 2021 04:45 | October 28, 2021 09:45 | 5h | 3,653 | 8,655 |
| 2 | October 20, 2021 10:45 | October 20, 2021 11:15 | 30m | 3,358 | 1,679 |
| 3 | October 27, 2021 23:45 | October 28, 2021 00:45 | 1h | 3,357 | 2,518 |
| 4 | June 19, 2021 16:15 | June 19, 2021 18:45 | 2h 30m | 3,175 | 4,730 |
| 5 | June 6, 2021 22:15 | June 6, 2021 23:30 | 1h 15m | 2,126 | 2,658 |
| 6 | August 3, 2021 11:45 | August 3, 2021 13:45 | 2h | 2,116 | 536 |
| 7 | December 11, 2021 02:45 | December 11, 2021 04:30 | 1h 45m | 2,109 | 1,594 |
| 8 | July 26, 2021 19:15 | July 26, 2021 20:00 | 45m | 1,823 | 1,367 |
| 9 | December 1, 2021 19:15 | December 1, 2021 23:00 | 3h 45m | 1,822 | 463 |
| 10 | August 14, 2021 09:15 | August 14, 2021 13:45 | 4h 30m | 1,780 | 2,708 |
Outage episodes by size in 2021: 65 reached 100+ customers, 17 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Craven County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2021 | 3.1 hrs | 1.39 | 2.4 hrs | 1.34 |
| Tideland Electric Member Corp | 2021 | 3.1 hrs | 1.70 | 2.3 hrs | 1.51 |
| City of New Bern - (NC) | 2021 | 1.8 hrs | 1.54 | 25 min | 0.35 |
| Duke Energy | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
| Carteret-Craven El Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 35,033 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Craven County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Craven County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/craven-county