massoutage

County annual report · FIPS 37049

2023 Craven County, NC Power Outage Report

In 2023, customers in Craven County, NC went without power for an average of 5.3 hours, a total of 186K customer-hours (North Carolina average 12.6 hours). That ranks 62nd worst of 94 North Carolina counties and 1409th of 2,977 nationally.

Summary data CSVJSON
Avg hrs / customer
5.3
35,033 customers
Customer-hours out
186K
Peak customers out
13,384
Outages ≥1,000 out
24
1 of 10,000+ · 792 total
Longest outage
1d 4h
began September 22, 2023
Rank in state
62nd/94
1409th of 2,977 US

Compared with NC, the US and 2022

Craven County, NC average hours without power per customer compared with state and national averages, 2023Craven County 5.3 hours, North Carolina average 12.6 hours, US average 7.1 hours, Craven County, 2022 5.8 hoursCraven CountyCraven County5.3hNorth Carolina averageNorth Carolina avera…12.6hUS averageUS average7.1hCraven County, 2022Craven County, 20225.8h
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Average hours without power per customer in 2023; last bar is this county in 2022.

Month by month

CSVJSON
Craven County, NC customer-hours without power by month, 2023Jan 4,013, Feb 3,306, Mar 4,430, Apr 14K, May 38K, Jun 19K, Jul 9,880, Aug 9,461, Sep 65K, Oct 4,042, Nov 4,509, Dec 10K020k40k60k80k4,013Jan3,306Feb4,430Mar14KApr38KMay19KJun9,880Jul9,461Aug65KSep4,042Oct4,509Nov10KDec
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Customer-hours; September was the worst month.

Craven County year over year

CSVJSON
Craven County, NC: average hours without power per customer by year2015: 3.0h; 2016: 18.0h; 2017: 1.2h; 2018: 58.0h, coverage 82%; 2019: 10.4h, coverage 90%; 2020: 7.8h, coverage 91%; 2021: 2.1h, coverage 92%; 2022: 5.8h, coverage 92%; 2023: 5.3h; 2024: 4.8h; 2025: 4.2h02040600%50%100%3.0h201518.0h20161.2h201758.0h201810.4h20197.8h20202.1h20215.8h20225.3h20234.8h20244.2h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Craven County, 2023

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 22, 2023 22:00September 24, 2023 02:301d 4h13,38459K
2June 27, 2023 11:45June 27, 2023 20:459h3,8052,345
3May 9, 2023 20:30May 11, 2023 00:301d 4h3,73527K
4May 29, 2023 11:00May 29, 2023 14:303h 30m3,288826
5June 18, 2023 10:45June 18, 2023 12:301h 45m3,2244,518
6June 4, 2023 06:00June 4, 2023 12:456h 45m2,9632,841
7September 28, 2023 09:00September 28, 2023 09:4545m2,2941,721
8August 30, 2023 13:45August 30, 2023 16:302h 45m1,983512
9April 30, 2023 17:45May 1, 2023 03:4510h1,8873,399
10December 18, 2023 03:15December 18, 2023 05:452h 30m1,7702,908

Outage episodes by size in 2023: 84 reached 100+ customers, 24 reached 1,000+ customers, 1 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Craven County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)20233.7 hrs1.472.4 hrs1.22
Tideland Electric Member Corp20237.7 hrs3.494.9 hrs2.91
City of New Bern - (NC)20232.3 hrs1.3661 min1.00
Duke Energy-----
Jones-Onslow Elec Member Corp-----
Carteret-Craven El Member Corp-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 35,033 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Craven County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Craven County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/craven-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON