County annual report · FIPS 37049
2020 Craven County, NC Power Outage Report
In 2020, customers in Craven County, NC went without power for an average of 7.8 hours, a total of 274K customer-hours (North Carolina average 20.3 hours). That ranks 70th worst of 94 North Carolina counties and 978th of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Craven County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 4, 2020 03:30 | August 5, 2020 21:30 | 1d 18h | 16,107 | 161K |
| 2 | February 7, 2020 12:00 | February 8, 2020 19:30 | 1d 7h | 8,091 | 33K |
| 3 | May 4, 2020 12:30 | May 4, 2020 15:45 | 3h 15m | 2,820 | 6,331 |
| 4 | July 23, 2020 22:45 | July 24, 2020 00:30 | 1h 45m | 1,904 | 1,645 |
| 5 | July 13, 2020 19:30 | July 14, 2020 00:00 | 4h 30m | 1,714 | 2,333 |
| 6 | April 18, 2020 13:30 | April 19, 2020 00:30 | 11h | 1,639 | 1,391 |
| 7 | July 28, 2020 20:45 | July 29, 2020 06:00 | 9h 15m | 1,638 | 2,204 |
| 8 | August 10, 2020 18:00 | August 10, 2020 21:30 | 3h 30m | 1,577 | 977 |
| 9 | March 18, 2020 18:00 | March 18, 2020 22:30 | 4h 30m | 1,552 | 4,262 |
| 10 | July 25, 2020 22:30 | July 26, 2020 07:15 | 8h 45m | 1,551 | 5,541 |
Outage episodes by size in 2020: 60 reached 100+ customers, 14 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Craven County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Tideland Electric Member Corp | 2020 | 14.1 hrs | 4.28 | 4.3 hrs | 3.14 |
| City of New Bern - (NC) | 2020 | 4.4 hrs | 1.60 | 24 min | 0.48 |
| Duke Energy | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
| Carteret-Craven El Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 35,033 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Craven County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Craven County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/craven-county