County annual report · FIPS 37039
2024 Cherokee County, NC Power Outage Report
In 2024, customers in Cherokee County, NC went without power for an average of 17.4 hours, a total of 281K customer-hours (North Carolina average 66.1 hours). That ranks 46th worst of 94 North Carolina counties and 590th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cherokee County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 30, 2024 22:15 | August 1, 2024 00:30 | 1d 2h | 5,109 | 26K |
| 2 | January 12, 2024 15:15 | January 14, 2024 02:00 | 1d 10h | 4,029 | 34K |
| 3 | May 9, 2024 03:15 | May 10, 2024 23:45 | 1d 20h | 3,638 | 33K |
| 4 | May 26, 2024 22:00 | May 28, 2024 07:30 | 1d 9h | 3,145 | 15K |
| 5 | September 26, 2024 12:45 | September 28, 2024 23:00 | 2d 10h | 2,684 | 13K |
| 6 | July 18, 2024 19:30 | July 19, 2024 05:15 | 9h 45m | 2,167 | 2,651 |
| 7 | January 9, 2024 05:00 | January 10, 2024 05:00 | 1d | 2,128 | 12K |
| 8 | November 5, 2024 18:15 | November 5, 2024 23:45 | 5h 30m | 2,124 | 2,095 |
| 9 | January 17, 2024 12:15 | January 17, 2024 16:15 | 4h | 2,112 | 7,917 |
| 10 | March 13, 2024 23:15 | March 14, 2024 01:45 | 2h 30m | 2,105 | 4,735 |
Outage episodes by size in 2024: 114 reached 100+ customers, 29 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cherokee County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Blue Ridge Mountain EMC - (GA) | 2024 | 9.8 hrs | 4.79 | 6.2 hrs | 3.86 |
| Tri-State Electric Member Corp | - | - | - | - | - |
| Town of Murphy - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,160 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cherokee County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cherokee County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/cherokee-county