massoutage

County annual report · FIPS 37039

2017 Cherokee County, NC Power Outage Report

In 2017, customers in Cherokee County, NC went without power for an average of 3.2 hours, a total of 52K customer-hours (North Carolina average 10.0 hours). That ranks 62nd worst of 94 North Carolina counties and 1282nd of 2,786 nationally.

Summary data CSVJSON
Avg hrs / customer
3.2
16,160 customers
Customer-hours out
52K
Peak customers out
2,663
Outages ≥1,000 out
4
0 of 10,000+ · 237 total
Longest outage
2d 10h
began May 4, 2017
Rank in state
62nd/94
1282nd of 2,786 US

Compared with NC, the US and 2016

Cherokee County, NC average hours without power per customer compared with state and national averages, 2017Cherokee County 3.2 hours, North Carolina average 10.0 hours, US average 7.4 hours, Cherokee County, 2016 2.4 hoursCherokee CountyCherokee County3.2hNorth Carolina averageNorth Carolina avera…10.0hUS averageUS average7.4hCherokee County, 2016Cherokee County, 20162.4h
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Average hours without power per customer in 2017; last bar is this county in 2016.

Month by month

CSVJSON
Cherokee County, NC customer-hours without power by month, 2017Jan 223, Feb 805, Mar 4,700, Apr 7,141, May 24K, Jun 760, Jul 3,890, Aug 2,311, Sep 918, Oct 2,146, Nov 107, Dec 5,100010k20k30k223Jan805Feb4,700Mar7,141Apr24KMay760Jun3,890Jul2,311Aug918Sep2,146Oct107Nov5,100Dec
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Customer-hours; May was the worst month.

Cherokee County year over year

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Cherokee County, NC: average hours without power per customer by year2015: 2.3h; 2016: 2.4h; 2017: 3.2h; 2018: 11.5h, coverage 82%; 2019: 6.5h, coverage 90%; 2020: 20.1h, coverage 91%; 2021: 6.9h, coverage 92%; 2022: 16.4h, coverage 92%; 2023: 17.1h; 2024: 17.4h; 2025: 16.1h01020300%50%100%2.3h20152.4h20163.2h201711.5h20186.5h201920.1h20206.9h202116.4h202217.1h202317.4h202416.1h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Cherokee County, 2017

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1March 29, 2017 00:00March 29, 2017 03:003h2,6634,002
2May 4, 2017 12:00May 6, 2017 22:302d 10h2,56523K
3February 8, 2017 01:00February 8, 2017 02:001h1,320661
4April 23, 2017 13:45April 24, 2017 03:4514h1,0565,237
5July 25, 2017 15:15July 26, 2017 01:009h 45m7242,279
6October 22, 2017 14:45October 22, 2017 18:303h 45m5431,827
7December 8, 2017 16:45December 11, 2017 03:152d 10h4964,110
8December 12, 2017 18:45December 12, 2017 19:1530m311156
9August 8, 2017 20:45August 8, 2017 23:453h305811
10April 5, 2017 01:15April 5, 2017 01:4530m304152

Outage episodes by size in 2017: 19 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cherokee County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC20178.8 hrs1.523.1 hrs1.11
Blue Ridge Mountain EMC - (GA)-----
Tri-State Electric Member Corp-----
Town of Murphy - (NC)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 16,160 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Cherokee County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Cherokee County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/cherokee-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON