County annual report · FIPS 37039
2025 Cherokee County, NC Power Outage Report
In 2025, customers in Cherokee County, NC went without power for an average of 16.1 hours, a total of 261K customer-hours (North Carolina average 9.8 hours). That ranks 28th worst of 94 North Carolina counties and 462nd of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cherokee County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 7, 2025 22:00 | June 10, 2025 03:15 | 2d 5h | 6,850 | 56K |
| 2 | May 21, 2025 03:15 | May 21, 2025 23:45 | 20h 30m | 3,741 | 6,918 |
| 3 | March 4, 2025 23:15 | March 7, 2025 00:00 | 2d | 3,734 | 28K |
| 4 | July 15, 2025 06:00 | July 15, 2025 17:15 | 11h 15m | 2,723 | 3,027 |
| 5 | August 2, 2025 17:15 | August 3, 2025 04:45 | 11h 30m | 2,714 | 7,694 |
| 6 | May 2, 2025 19:15 | May 2, 2025 19:45 | 30m | 2,560 | 640 |
| 7 | February 15, 2025 15:45 | February 15, 2025 18:00 | 2h 15m | 2,487 | 1,688 |
| 8 | February 15, 2025 18:45 | February 15, 2025 19:00 | 15m | 2,487 | 622 |
| 9 | May 3, 2025 00:45 | May 3, 2025 18:15 | 17h 30m | 2,460 | 10K |
| 10 | June 27, 2025 20:45 | June 28, 2025 04:15 | 7h 30m | 2,315 | 2,510 |
Outage episodes by size in 2025: 105 reached 100+ customers, 30 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cherokee County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Blue Ridge Mountain EMC - (GA) | 2024 | 9.8 hrs | 4.79 | 6.2 hrs | 3.86 |
| Tri-State Electric Member Corp | - | - | - | - | - |
| Town of Murphy - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,160 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cherokee County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cherokee County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/cherokee-county