County annual report · FIPS 37039
2019 Cherokee County, NC Power Outage Report
In 2019, customers in Cherokee County, NC went without power for an average of 6.5 hours, a total of 105K customer-hours (North Carolina average 12.9 hours). That ranks 58th worst of 94 North Carolina counties and 845th of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cherokee County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 9, 2019 06:15 | July 9, 2019 14:00 | 7h 45m | 2,670 | 12K |
| 2 | June 9, 2019 07:15 | June 9, 2019 11:45 | 4h 30m | 2,262 | 1,856 |
| 3 | June 7, 2019 21:00 | June 8, 2019 17:15 | 20h 15m | 2,102 | 4,107 |
| 4 | December 30, 2019 06:45 | December 30, 2019 11:00 | 4h 15m | 2,099 | 8,313 |
| 5 | July 12, 2019 13:45 | July 12, 2019 20:45 | 7h | 2,034 | 2,657 |
| 6 | May 23, 2019 05:15 | May 23, 2019 06:45 | 1h 30m | 1,863 | 1,398 |
| 7 | June 15, 2019 07:00 | June 15, 2019 10:30 | 3h 30m | 1,732 | 3,685 |
| 8 | December 30, 2019 03:15 | December 30, 2019 04:00 | 45m | 1,625 | 1,219 |
| 9 | November 12, 2019 20:30 | November 13, 2019 01:00 | 4h 30m | 1,620 | 2,525 |
| 10 | November 9, 2019 16:30 | November 9, 2019 19:00 | 2h 30m | 1,619 | 3,736 |
Outage episodes by size in 2019: 60 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cherokee County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Blue Ridge Mountain EMC - (GA) | - | - | - | - | - |
| Tri-State Electric Member Corp | - | - | - | - | - |
| Town of Murphy - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,160 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cherokee County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cherokee County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/cherokee-county