County annual report · FIPS 37011
2024 Avery County, NC Power Outage Report
In 2024, customers in Avery County, NC went without power for an average of 14.8 hours, a total of 282K customer-hours (North Carolina average 66.1 hours). That ranks 48th worst of 94 North Carolina counties and 670th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Avery County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 01:15 | November 14, 2024 23:00 | 49d 21h | 989 | 263K |
| 2 | April 12, 2024 05:15 | April 12, 2024 23:30 | 18h 15m | 896 | 3,804 |
| 3 | November 15, 2024 00:00 | January 1, 2025 00:00 | 47d | 879 | 9,303 |
| 4 | July 10, 2024 00:45 | July 10, 2024 01:00 | 15m | 783 | 196 |
| 5 | January 10, 2024 07:00 | January 10, 2024 19:00 | 12h | 774 | 1,794 |
| 6 | July 15, 2024 20:30 | July 16, 2024 01:00 | 4h 30m | 239 | 596 |
| 7 | July 30, 2024 22:15 | July 31, 2024 02:45 | 4h 30m | 196 | 878 |
| 8 | June 12, 2024 19:15 | June 12, 2024 21:45 | 2h 30m | 186 | 327 |
| 9 | January 15, 2024 22:00 | January 16, 2024 20:30 | 22h 30m | 166 | 394 |
| 10 | January 13, 2024 13:15 | January 13, 2024 15:15 | 2h | 145 | 189 |
Outage episodes by size in 2024: 11 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Avery County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Blue Ridge Elec Member Corp - (NC) | 2024 | 100.6 hrs | 3.32 | 1.5 hrs | 1.26 |
| Mountain Electric Coop, Inc | 2024 | 2.8 hrs | 2.91 | 2.8 hrs | 2.91 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,986 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Avery County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Avery County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/avery-county