County annual report · FIPS 37011
2020 Avery County, NC Power Outage Report
In 2020, customers in Avery County, NC went without power for an average of 1.9 hours, a total of 37K customer-hours (North Carolina average 20.3 hours). That ranks 88th worst of 94 North Carolina counties and 2287th of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Avery County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 12, 2020 05:15 | February 12, 2020 09:15 | 4h | 1,281 | 5,124 |
| 2 | May 15, 2020 04:15 | May 15, 2020 04:45 | 30m | 1,280 | 320 |
| 3 | August 7, 2020 22:30 | August 8, 2020 01:30 | 3h | 1,276 | 2,509 |
| 4 | December 21, 2020 23:15 | December 22, 2020 21:15 | 22h | 1,202 | 17K |
| 5 | November 4, 2020 19:15 | November 5, 2020 05:00 | 9h 45m | 554 | 3,426 |
| 6 | February 7, 2020 13:45 | February 8, 2020 00:45 | 11h | 224 | 2,020 |
| 7 | June 8, 2020 19:00 | June 8, 2020 20:15 | 1h 15m | 137 | 69 |
| 8 | October 10, 2020 15:00 | October 10, 2020 18:00 | 3h | 137 | 218 |
| 9 | February 13, 2020 14:45 | February 13, 2020 18:00 | 3h 15m | 136 | 408 |
| 10 | June 28, 2020 13:30 | June 28, 2020 15:45 | 2h 15m | 136 | 272 |
Outage episodes by size in 2020: 15 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Avery County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Blue Ridge Elec Member Corp - (NC) | 2020 | 75 min | 1.02 | 69 min | 0.97 |
| Mountain Electric Coop, Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,986 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Avery County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Avery County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/avery-county