County annual report · FIPS 37011
2019 Avery County, NC Power Outage Report
In 2019, customers in Avery County, NC went without power for an average of 3.0 hours, a total of 56K customer-hours (North Carolina average 12.9 hours). That ranks 81st worst of 94 North Carolina counties and 1660th of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Avery County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 11, 2019 01:15 | January 11, 2019 04:15 | 3h | 1,290 | 3,226 |
| 2 | September 25, 2019 05:15 | September 25, 2019 05:45 | 30m | 1,205 | 302 |
| 3 | November 1, 2019 01:15 | November 1, 2019 23:15 | 22h | 1,205 | 16K |
| 4 | October 3, 2019 04:15 | October 3, 2019 04:30 | 15m | 1,204 | 301 |
| 5 | November 28, 2019 02:00 | November 28, 2019 15:45 | 13h 45m | 1,088 | 3,826 |
| 6 | June 22, 2019 07:00 | June 22, 2019 23:15 | 16h 15m | 1,048 | 5,258 |
| 7 | April 22, 2019 16:00 | April 22, 2019 19:00 | 3h | 1,046 | 1,831 |
| 8 | February 24, 2019 18:15 | February 26, 2019 00:15 | 1d 6h | 961 | 11K |
| 9 | February 13, 2019 05:15 | February 13, 2019 17:30 | 12h 15m | 702 | 7,047 |
| 10 | September 26, 2019 14:45 | September 26, 2019 15:45 | 1h | 550 | 275 |
Outage episodes by size in 2019: 16 reached 100+ customers, 7 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Avery County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Blue Ridge Elec Member Corp - (NC) | 2018 | 5.7 hrs | 1.87 | 76 min | 0.96 |
| Mountain Electric Coop, Inc | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,986 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Avery County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Avery County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/avery-county