County annual report · FIPS 37011
2025 Avery County, NC Power Outage Report
In 2025, customers in Avery County, NC went without power for an average of 1.1 hours, a total of 20K customer-hours (North Carolina average 9.8 hours). That ranks 93rd worst of 94 North Carolina counties and 2741st of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Avery County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 12, 2025 09:15 | February 14, 2025 01:45 | 1d 16h | 909 | 8,720 |
| 2 | April 27, 2025 04:15 | April 27, 2025 07:15 | 3h | 784 | 2,352 |
| 3 | January 29, 2025 05:00 | January 29, 2025 07:15 | 2h 15m | 424 | 952 |
| 4 | December 23, 2025 16:45 | December 23, 2025 18:15 | 1h 30m | 365 | 365 |
| 5 | January 29, 2025 14:15 | January 29, 2025 20:30 | 6h 15m | 215 | 1,069 |
| 6 | January 1, 2025 00:00 | January 17, 2025 21:45 | 16d 21h | 214 | 2,144 |
| 7 | June 25, 2025 19:15 | June 25, 2025 20:45 | 1h 30m | 149 | 189 |
| 8 | May 13, 2025 00:15 | May 13, 2025 18:30 | 18h 15m | 96 | 1,736 |
| 9 | July 15, 2025 13:15 | July 15, 2025 13:45 | 30m | 94 | 47 |
| 10 | May 17, 2025 22:00 | May 18, 2025 03:45 | 5h 45m | 93 | 253 |
Outage episodes by size in 2025: 7 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Avery County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Blue Ridge Elec Member Corp - (NC) | 2024 | 100.6 hrs | 3.32 | 1.5 hrs | 1.26 |
| Mountain Electric Coop, Inc | 2024 | 2.8 hrs | 2.91 | 2.8 hrs | 2.91 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,986 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Avery County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Avery County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/avery-county